2-paragraph first-person bio, friendly tone

Jacqueline Fierro

2-paragraph first-person bio, friendly tone

Available to hire

2-paragraph first-person bio, friendly tone

Work Experience

Social Media Manager at Crowe PR
March 1, 2021 - January 31, 2022
Designed and implemented multi-platform social media strategies for a range of clients. Created original organic content, including graphics, Stories, GIFs, and video. Oversaw influencer marketing initiatives and coordinated creators and campaign deliverables. Led end-to-end management of social media accounts, including client communications, strategic planning, photography, and content creation. Executed on-site brand activations for clients at SXSW, restaurants, and retail locations.
Social Media Director / Social Media Manager at Resplendent Agency
June 1, 2022 - January 31, 2025
Led end-to-end management of multiple social media accounts, including client communications, strategic planning, photography, and content creation. Directed influencer marketing initiatives and negotiated brand partnerships to drive engagement and growth. Managed and mentored the social team to deliver cohesive, high-impact campaigns. Managed client and partner relationships through thoughtful communication. Executed on-site brand activations for clients at SXSW, restaurants, and retail locations.
Social Media Manager at Giant Noise
October 1, 2025 - Present
Co-founded a lifestyle blog highlighting San Antonio's restaurants, shops, events, and travel; led interviews and photo shoots for original blogs and social content. Managed blog content through WordPress; grew engagement and reach for the San Antonio Stock Show & Rodeo content. Built social posts for promotions and managed PR-related tasks. Coordinated with photographers and creators for content. Took photos for use in print and electronic communications. Projects included Record Blog and contributing live music photographer for KTTZ-TV portfolio.
Community Manager at Social Factor
September 1, 2019 - March 31, 2021
Monitored online communities for one of the leading social media platforms through user troubleshooting and thoughtful community engagement.
Content Specialist at Wick Marketing
November 1, 2015 - March 1, 2016
Managed organic and paid social media efforts for multiple homebuilder clients. Created graphics and content to support engagement and lead generation. Built, monitored, and optimized Facebook and Instagram ad campaigns using Ads Manager.
Marketing Coordinator at La Cantera Hill Country Resort
September 1, 2014 - July 1, 2015
Managed multiple social media accounts, including strategy, copy, photography and running Facebook and Instagram campaigns, on-site events.

Education

Master of Arts in Communication Arts at The University of the Incarnate Word
January 11, 2030 - April 15, 2026
Bachelor of Arts in Electronic Media & Communications at Texas Tech University
January 11, 2030 - April 15, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Retail, Education