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I'm a tech-driven and communication-oriented graduate with a background in computer networking, web design, and cybersecurity. I enjoy using digital tools to enhance learning, collaboration, and development initiatives. I'm skilled in customer engagement, problem-solving, and creative media production. I am fluent in English and French (DELF B2), with a strong ability to connect across cultures and deliver results in dynamic, multicultural environments.…I'm a tech-driven and communication-oriented graduate with a background in computer networking, web design, and cybersecurity. I enjoy using digital tools to enhance learning, collaboration, and development initiatives. I'm skilled in customer engagement, problem-solving, and creative media production. I am fluent in English and French (DELF B2), with a strong ability to connect across cultures and deliver results in dynamic, multicultural environments.

KEISSA INEZA

Web Designer, Graphic Designer, Video Editor, +2

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I'm a tech-driven and communication-oriented graduate with a background in computer networking, web design, and cybersecurity. I enjoy using digital tools to enhance learning, collaboration, and development initiatives. I'm skilled in customer engagement, problem-solving, and creative media production. I am fluent in English and French (DELF B2), with a strong ability to connect across cultures and deliver results in dynamic, multicultural environments.…I'm a tech-driven and communication-oriented graduate with a background in computer networking, web design, and cybersecurity. I enjoy using digital tools to enhance learning, collaboration, and development initiatives. I'm skilled in customer engagement, problem-solving, and creative media production. I am fluent in English and French (DELF B2), with a strong ability to connect across cultures and deliver results in dynamic, multicultural environments.

Available to hire

I’m a tech-driven and communication-oriented graduate with a background in computer networking, web design, and cybersecurity. I enjoy using digital tools to enhance learning, collaboration, and development initiatives.

I’m skilled in customer engagement, problem-solving, and creative media production. I am fluent in English and French (DELF B2), with a strong ability to connect across cultures and deliver results in dynamic, multicultural environments.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

French

Fluent

Work Experience

Sales Agent (Commission-Based) at OPPO Kenya

January 1, 2022 - June 1, 2022

Consistently achieved over 120% of monthly sales targets through strong product knowledge and client engagement. Delivered product demonstrations to 15–20 customers daily, tailoring recommendations to individual needs. Strengthened customer loyalty and brand trust through effective communication and after-sales support.

Waitress & Customer Service Assistant at Mocha Cakes Coffee Shop

April 1, 2023 - December 1, 2023

Handled 40–60 customer orders per shift with accuracy and efficiency. Improved customer satisfaction and retention through attentive service and problem-solving. Supported new staff training and daily operations, ensuring smooth workflow in a fast-paced environment.