Available to hire
Hi, I’m Faisal Khan, a Mississauga-based software development and network engineering professional with a solid grounding in computer programming from Sheridan College. I enjoy turning complex problems into practical, scalable solutions that improve operations and user experiences.
My background spans IT systems, government data administration, logistics coordination, and hands-on software research. I thrive in collaborative environments where I can apply my mix of technical skills and customer-focused mindset to deliver reliable results, even under pressure.
Experience Level
Expert
Intermediate
Work Experience
Logistics Coordinator at ELC Solutions Inc.
December 1, 2024 - PresentManage end-to-end case coordination between insurance providers, tow operators, and repair facilities; handle sensitive customer files, verify policy details and maintain confidential documentation; negotiate payouts and process payment fees between clients and service providers; coordinate vehicle deliveries; resolve disputes and logistical issues with professionalism under pressure.
IT Systems Assistant at Ontario Government (Internship)
May 1, 2024 - September 1, 2024Handled confidential government data; assisted with report preparation and audit tracking; managed workflow systems; monitored case statuses and escalated issues; prepared statistical summaries, briefing notes, and case documentation for senior review; supported onboarding and training by developing reference documentation for staff; maintained data security compliance.
Roadside Assistance Representative at Assistance Services Group (ASG)
March 1, 2023 - April 1, 2024Managed complex dispatch cases, coordinating emergency roadside support; communicated empathetically with distressed clients; maintained detailed case records and escalated serious incidents; collaborated to improve workflow efficiency and reduce case response times.
Software Engineering Research Assistant at Health and Rehab Research Inc
January 1, 2023 - July 1, 2024Researched, approved and implemented machine learning models; implemented a Brain Computer Interface algorithm for motor imagery monitoring; designed an application to display test results from motor imagery using plugins and addons like Matplotlib to accurately display data; refactored current interface and code to be user-friendly and readable.
Education
Advanced Diploma (Co-op) in Software Development and Network Engineering at Sheridan College
January 11, 2030 - December 1, 2024Diploma in Computer Programming at Sheridan College
January 11, 2030 - April 1, 2019Qualifications
Industry Experience
Government, Software & Internet, Transportation & Logistics, Healthcare, Professional Services
Experience Level
Expert
Intermediate
Hire a Web Developer
We have the best web developer experts on Twine. Hire a web developer in Mississauga today.