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I have many years experience in QA & Test that cover many sectors and a wide variety of tooling. Most recently leading and building QA teams, introducing best practice automation and embedding AI into delivery processes where it adds value. Currently also working as a fractional QA at a digital agency.…

Mark Phipps

QA Engineer, Full Stack Developer, Web Developer, +2

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I have many years experience in QA & Test that cover many sectors and a wide variety of tooling. Most recently leading and building QA teams, introducing best practice automation and embedding AI into delivery processes where it adds value. Currently also working as a fractional QA at a digital agency.…

Available to hire

I have many years experience in QA & Test that cover many sectors and a wide variety of tooling. Most recently leading and building QA teams, introducing best practice automation and embedding AI into delivery processes where it adds value. Currently also working as a fractional QA at a digital agency.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

French

Advanced

German

Beginner

Work Experience

Lead SDET at NAVRO

August 1, 2024 - December 1, 2025

Built and led a high-performing automated testing team from the ground up, expanding to six cross-functional SDETs; established best practices for quality across frontend, backend, and platform teams.

Test Lead (API & Performance) & Automation Architect at Accelerate QA Ltd

February 1, 2024 - August 1, 2024

Designed and implemented a scalable automated testing strategy for a greenfield B2B e-commerce SaaS platform; led a mixed onshore/offshore team; evaluated Cypress vs Playwright and integrated with K6 and Grafana for performance.

Test Automation Lead (API & Performance) (Cloud Migration) at Perform Partners (contract - University of Sheffield)

December 1, 2023 - February 1, 2024

Managed functional and non-functional testing for a cloud migration (AWS) of back-office and Student Information system elements; established API- and UI-based automation using k6 and Cypress with CI/CD integration.

Program QA Manager at Veterinary Medicines Directorate (Gov.UK - contract)

August 1, 2019 - November 1, 2023

Established a comprehensive QA/testing strategy for online service redevelopment; shift-left quality approach; built Cypress/Cucumber-based test frameworks across microservices; implemented quality gates, upskilling, and governance; managed stakeholder communications.

Test Manager & Technical Architect at MyVoice AI

July 1, 2018 - August 1, 2019

Led end-to-end testing and architecture for Node.js apps (API gateway and websocket middleware); implemented bespoke test framework (Jest, Cypress, WebSocket); oversaw AWS deployment and React frontend enhancements.

Test & Technical Architect at LFEX Ltd

August 1, 2018 - June 1, 2019

Led QA, automation, and AWS architecture for a cutting-edge Web3 futures trading platform; built backend services (Node.js, MongoDB) with Docker and real-time sockets/WebRTC features.

QA Lead (API Automation) at Lloyds Banking Group

September 1, 2017 - August 1, 2018

Created Java/RestAssured API automation framework integrated into Jenkins CI; developed JMeter-based performance tests for web services.

QA Lead at Pfizer (Cloud Applications Team)

May 1, 2016 - September 1, 2017

Defined Quality Delivery Strategy; built functional regression packs (UI with WebDriver BDD) and API tests (RestAssured) within a Continuous Delivery pipeline; coordinated load testing with JMeter and security testing with OWASP ZapProxy; defined end-to-end SDLC for Hybrid apps (Ionic) with Appium.

QA Lead at The Telegraph Media Group

June 1, 2016 - August 1, 2016

Designed and created a Java/WebDriver/Cucumber automation framework for Telegraph's CD/Continuous Delivery process; mentored staff to adopt the framework; remote team coordination.

Principal Automation Consultant at Centre4 Testing

July 1, 2014 - June 1, 2015

Open-source automation consultancy; built WebDriver-based frameworks (Java/.NET) and integrated with Jenkins; advised on test policy, Jira administration, and staff training.

Head of Development at Solfyre Ltd

April 1, 2014 - May 1, 2016

Led test strategy and automation for a PII/security start-up; defined product backlog, built a browser-based automation framework (SpecFlow, WebDriver, .NET) and RESTful services testing; developed a Chrome/Firefox/Safari extension; delivered a WebDriver/JUnit/Jetty automation framework.

Lead SharePoint 2010 Test Consultant at GSMA, London

January 1, 2014 - April 1, 2014

Led SharePoint 2010 testing consultancy for project delivery.