I am a Senior QA Lead with 10+ years of experience in end-to-end testing across healthcare, government, telecom, and gaming. I specialize in defining test strategies, leading E2E test execution, coordinating UAT with business stakeholders, and delivering executive-level reporting on quality and risk. I am currently upskilling in AI-assisted testing and prompt engineering, and I actively apply AI tools to accelerate test design, coverage, and defect detection while maintaining rigorous quality standards. I am a hands-on professional who believes in collaboration, transparency, and continuous improvement. I thrive in cross-functional teams and enjoy translating complex requirements into robust test plans while keeping patient safety and regulatory compliance at the forefront.

Monika Joshi

I am a Senior QA Lead with 10+ years of experience in end-to-end testing across healthcare, government, telecom, and gaming. I specialize in defining test strategies, leading E2E test execution, coordinating UAT with business stakeholders, and delivering executive-level reporting on quality and risk. I am currently upskilling in AI-assisted testing and prompt engineering, and I actively apply AI tools to accelerate test design, coverage, and defect detection while maintaining rigorous quality standards. I am a hands-on professional who believes in collaboration, transparency, and continuous improvement. I thrive in cross-functional teams and enjoy translating complex requirements into robust test plans while keeping patient safety and regulatory compliance at the forefront.

Available to hire

I am a Senior QA Lead with 10+ years of experience in end-to-end testing across healthcare, government, telecom, and gaming. I specialize in defining test strategies, leading E2E test execution, coordinating UAT with business stakeholders, and delivering executive-level reporting on quality and risk. I am currently upskilling in AI-assisted testing and prompt engineering, and I actively apply AI tools to accelerate test design, coverage, and defect detection while maintaining rigorous quality standards.

I am a hands-on professional who believes in collaboration, transparency, and continuous improvement. I thrive in cross-functional teams and enjoy translating complex requirements into robust test plans while keeping patient safety and regulatory compliance at the forefront.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Senior Test Specialist at NHS Healthcare Systems
November 1, 2024 - Present
Lead end-to-end functional testing ensuring alignment with patient safety standards and regulatory quality requirements. Defined test strategy and test plans per implementation phase; coordinated across BAs, developers, and product owners. Oversaw UAT activities with business testers and served as alignment point between stakeholders and delivery leads. Applied AI tools to enhance test coverage, accelerate test case generation, and escalate risks with mitigation strategies. Provided transparent reporting on test progress, defect trends, and quality metrics to senior stakeholders.
Senior Test Specialist – Home Office at Mastek
November 1, 2024 - October 1, 2025
Executed backend testing using PostgreSQL, including complex query writing, data integrity checks, and business logic validation. Reviewed requirements and functional specs to design targeted, risk-based test cases; achieved 100% sprint test coverage. Operated within Agile/Scrum, actively contributing to sprint planning, retrospectives, and daily standups. Collaborated with the automation team, providing candidate test cases and overseeing automation portfolio build-out. Active participation in Go/No-Go calls with release managers and stakeholders.
Test Lead at Infosys Ltd
January 1, 2021 - December 31, 2024
Developed end-to-end Test Strategy from requirements, contract information, and client implementation plans. Created and managed Test Plans covering Functional, UAT, Performance, and Security Testing. Coordinated defect management cycles across implementation teams and clients; provided executive-level quality reporting. Collaborated with automation team, providing candidate test cases and overseeing automation portfolio build-out. Active participation in Go/No-Go calls with Release managers and stakeholders.
Senior Tester at Derivco (Gaming)
January 1, 2016 - December 31, 2021
Designed and executed manual test suites: Smoke, Sanity, Regression, and Functional across gaming platforms. Managed full defect lifecycle; performed cross-platform and mobile testing across iOS, Android, and macOS. Used ServiceNow for incident logging and QA status updates; delivered client-facing demos and status reports.

Education

Bachelor of Engineering at India
January 1, 2012 - December 31, 2015
Diploma in Computer Technology at India
January 1, 2009 - December 31, 2012

Qualifications

PSM-1: Professional Scrum Master I
January 11, 2030 - April 24, 2026
Agile with Atlassian Jira
January 1, 2026 - April 24, 2026
ChatGPT Prompt Engineering for Developers
January 1, 2026 - December 31, 2026
Start Writing Prompts Like a Pro
January 1, 2026 - December 31, 2026
Design Prompts for Everyday Work Tasks
January 1, 2026 - December 31, 2026
Diploma in Software Testing
January 1, 2017 - December 31, 2017

Industry Experience

Healthcare, Government, Telecommunications, Gaming