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I am a public service professional with over 30 years of experience across ICT systems support, insolvency administration, operational and facilities management, and academic administration. My career has spanned diverse, highly regulated environments where reliability, governance, and service continuity matter most. Today I work in the Courts Service ICT function, supporting live national systems, resolving high-impact incidents, and contributing to governance and service improvement. I enjoy collaborating with judiciary colleagues, vendors, and ICT stakeholders to deliver secure, resilient technology-enabled services.…I am a public service professional with over 30 years of experience across ICT systems support, insolvency administration, operational and facilities management, and academic administration. My career has spanned diverse, highly regulated environments where reliability, governance, and service continuity matter most. Today I work in the Courts Service ICT function, supporting live national systems, resolving high-impact incidents, and contributing to governance and service improvement. I enjoy collaborating with judiciary colleagues, vendors, and ICT stakeholders to deliver secure, resilient technology-enabled services.

Joseph Power

Full Stack Developer, Web Developer, Programmer, +2

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I am a public service professional with over 30 years of experience across ICT systems support, insolvency administration, operational and facilities management, and academic administration. My career has spanned diverse, highly regulated environments where reliability, governance, and service continuity matter most. Today I work in the Courts Service ICT function, supporting live national systems, resolving high-impact incidents, and contributing to governance and service improvement. I enjoy collaborating with judiciary colleagues, vendors, and ICT stakeholders to deliver secure, resilient technology-enabled services.…I am a public service professional with over 30 years of experience across ICT systems support, insolvency administration, operational and facilities management, and academic administration. My career has spanned diverse, highly regulated environments where reliability, governance, and service continuity matter most. Today I work in the Courts Service ICT function, supporting live national systems, resolving high-impact incidents, and contributing to governance and service improvement. I enjoy collaborating with judiciary colleagues, vendors, and ICT stakeholders to deliver secure, resilient technology-enabled services.

Available to hire

I am a public service professional with over 30 years of experience across ICT systems support, insolvency administration, operational and facilities management, and academic administration. My career has spanned diverse, highly regulated environments where reliability, governance, and service continuity matter most.

Today I work in the Courts Service ICT function, supporting live national systems, resolving high-impact incidents, and contributing to governance and service improvement. I enjoy collaborating with judiciary colleagues, vendors, and ICT stakeholders to deliver secure, resilient technology-enabled services.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

ICT Systems & Operational Support at Courts Service

January 1, 2020 - Present

Provide ICT support for live national court systems and critical applications, ensuring uninterrupted delivery of legal and public services. Manage and resolve high-impact incidents to restore services quickly and minimize disruption. Support system testing, deployment validation, and controlled change processes to maintain governance and security standards. Maintain operational stability during outages and service disruptions, implementing contingency plans and escalation procedures. Liaise with judiciary, legal professionals, vendors, and ICT stakeholders to coordinate issue resolution and service improvements. Contribute to ICT governance and service enhancement initiatives to optimise performance, risk management, and user experience.

Facilities & Operational Management at CCJ / Courts Service

January 1, 2012 - January 1, 2020

Coordinated facilities and operational services supporting court system delivery; Managed contractors, building services, and operational requirements; Ensured compliance with health, safety, and regulatory standards; Responded to operational issues impacting service continuity; Supported efficient resource management and site operations.

Operational Support at Insolvency Service of Ireland (ISI)

January 1, 2011 - January 1, 2012

Supported insolvency service delivery during organisational transition; Managed structured case workflows ensuring accuracy and compliance; Applied legal knowledge to support regulatory requirements; Maintained service continuity in a regulated environment.

Insolvency Division at Courts Service

January 1, 2006 - January 1, 2011

Administered insolvency casework within statutory legal framework; Applied legal knowledge (LLB) to ensure compliance and procedural accuracy; Managed case documentation and workflows; Maintained governance and record integrity.

Associate Lecturer at Technological University Dublin

January 1, 2004 - January 1, 2006

Delivered lectures and supported student learning and assessment; Contributed to programme delivery and curriculum development.

Production & Operations at Holfeld Graphics

January 1, 2002 - January 1, 2004

Managed production workflows and client projects; Ensured quality delivery and deadlines; Supported operational efficiency.

Production Operations at Modus Media International

January 1, 1999 - January 1, 2002

Coordinated multilingual production workflows across international markets; Ensured accuracy and timely delivery.

Admin Support at Institute of Art, Design and Technology (IADT)

January 1, 1998 - January 1, 1999

Supported academic administration and programme coordination; Assisted scheduling and student services.

Clerical Officer at Health Service Executive (HSE)

January 1, 1989 - January 1, 1998

Managed high-volume healthcare payments in a regulated environment; Ensured accuracy, compliance, and financial integrity; Progressed from Clerical Assistant to Clerical Officer.