I’m a goal-oriented instructional designer with eleven years of experience partnering with clients to deliver digital learning solutions that align with current core curricula. I excel at translating complex concepts into engaging, accessible training by collaborating with SMEs, engineers, and cross-functional teams to drive strong results. I design using a mix of graphics, animations, video, and interactive elements, and I’m comfortable working across eLearning platforms to optimize delivery, accessibility, and security. My background spans corporate, financial services, and defense contexts, and I’m passionate about continuous improvement and learner-focused outcomes.

Beverly Redman

I’m a goal-oriented instructional designer with eleven years of experience partnering with clients to deliver digital learning solutions that align with current core curricula. I excel at translating complex concepts into engaging, accessible training by collaborating with SMEs, engineers, and cross-functional teams to drive strong results. I design using a mix of graphics, animations, video, and interactive elements, and I’m comfortable working across eLearning platforms to optimize delivery, accessibility, and security. My background spans corporate, financial services, and defense contexts, and I’m passionate about continuous improvement and learner-focused outcomes.

Available to hire

I’m a goal-oriented instructional designer with eleven years of experience partnering with clients to deliver digital learning solutions that align with current core curricula. I excel at translating complex concepts into engaging, accessible training by collaborating with SMEs, engineers, and cross-functional teams to drive strong results.

I design using a mix of graphics, animations, video, and interactive elements, and I’m comfortable working across eLearning platforms to optimize delivery, accessibility, and security. My background spans corporate, financial services, and defense contexts, and I’m passionate about continuous improvement and learner-focused outcomes.

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Language

English
Fluent

Work Experience

Instructional Systems Designer at ThayerMahan
February 1, 2025 - February 1, 2026
Built interactive learning experiences incorporating graphics, animations, and video to improve learner engagement and retention. Collaborated with engineers, operators, and subject matter experts to translate complex acoustic, sensor, and maritime technology concepts into clear, engaging learning solutions. Supported training program initiatives by safeguarding sensitive information, adhering to security protocols, and maintaining strict version control, documentation accuracy, and quality assurance to ensure all training products met security, regulatory, and technical standards.
LMS System Support Analyst at Massachusetts Bay Transportation Authority (Axiom)
October 1, 2023 - February 1, 2025
Streamlined support procedures for greater effectiveness and quicker resolution times. Developed thorough documentation for support processes to guarantee uniformity in the methods used to resolve issues. Actively participated in monthly team meetings on pressing issues and work together to find workable solutions.
Instructional Designer at Elevance Health (Mindlance)
March 1, 2023 - September 1, 2023
Created new Medicare project content received from SMEs using Addies design principles. Developed courses to fulfill new accessibility requirements. Enhanced e-learning experience by designing interactive and engaging instructional materials.
Instructional Designer at Fiserv (Experis)
May 1, 2021 - June 1, 2022
Managed multiple projects simultaneously while maintaining deliverables under tight deadlines. Developed instructor-led training materials that supported face-to-face classroom instruction for blended learning environments. Designed multimedia presentations incorporating audio, video, and graphics for online courses.
Instructional Designer at Santander Bank
December 1, 2016 - April 1, 2021
Constantly increased business productivity through collaboration with SMEs. Updated content with the creation of contemporary design principles for orientation, recruitment, and departmental activities to improve and standardize onboarding procedures. Utilizing Storyline 360 and Rise360, to decrease the length of hour-long courses to fifteen minutes or less.
AML Analyst at Santander Bank
October 1, 2014 - December 1, 2016
Performed AML-related analyses to support risk assessment and regulatory compliance.
Instructional Designer at Citizens Bank
October 1, 2014 - October 1, 2014
Facilitated training and webinars for Compliance and Human Resource departments. Managed customer onboarding experience by designing new training outlines, content, and new materials. Provided monthly training reports to the Director of Professional Practices and Development, including completions of compliance testing and training certifications.

Education

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Qualifications

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Industry Experience

Education, Financial Services, Professional Services, Software & Internet, Media & Entertainment