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I am a Senior Test Analyst with 13+ years of software testing and maintenance experience across Utilities/Energy and Financial Services/Banking domains. I excel in API testing (Postman), Tosca automation, and testing complex web/mobile applications, including Sitecore, Salesforce, and SAP integrations, with strong cloud experience in AWS. I’ve led QA efforts, mentored teams, and driven continuous delivery while preserving high quality. I enjoy collaborating with product and business stakeholders to identify risks early, define testing strategies in agile and waterfall environments, and deliver reliable software at speed. My hands-on background spans CC&B, Gentrack/Orion, MDMS, EAI Gateways, and end-to-end testing of back-end and front-end systems, combined with strong communication and leadership in cross-functional teams.…I am a Senior Test Analyst with 13+ years of software testing and maintenance experience across Utilities/Energy and Financial Services/Banking domains. I excel in API testing (Postman), Tosca automation, and testing complex web/mobile applications, including Sitecore, Salesforce, and SAP integrations, with strong cloud experience in AWS. I’ve led QA efforts, mentored teams, and driven continuous delivery while preserving high quality. I enjoy collaborating with product and business stakeholders to identify risks early, define testing strategies in agile and waterfall environments, and deliver reliable software at speed. My hands-on background spans CC&B, Gentrack/Orion, MDMS, EAI Gateways, and end-to-end testing of back-end and front-end systems, combined with strong communication and leadership in cross-functional teams.

Betty Jacob

QA Engineer, Web Developer, Front-End Developer, +2

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I am a Senior Test Analyst with 13+ years of software testing and maintenance experience across Utilities/Energy and Financial Services/Banking domains. I excel in API testing (Postman), Tosca automation, and testing complex web/mobile applications, including Sitecore, Salesforce, and SAP integrations, with strong cloud experience in AWS. I’ve led QA efforts, mentored teams, and driven continuous delivery while preserving high quality. I enjoy collaborating with product and business stakeholders to identify risks early, define testing strategies in agile and waterfall environments, and deliver reliable software at speed. My hands-on background spans CC&B, Gentrack/Orion, MDMS, EAI Gateways, and end-to-end testing of back-end and front-end systems, combined with strong communication and leadership in cross-functional teams.…I am a Senior Test Analyst with 13+ years of software testing and maintenance experience across Utilities/Energy and Financial Services/Banking domains. I excel in API testing (Postman), Tosca automation, and testing complex web/mobile applications, including Sitecore, Salesforce, and SAP integrations, with strong cloud experience in AWS. I’ve led QA efforts, mentored teams, and driven continuous delivery while preserving high quality. I enjoy collaborating with product and business stakeholders to identify risks early, define testing strategies in agile and waterfall environments, and deliver reliable software at speed. My hands-on background spans CC&B, Gentrack/Orion, MDMS, EAI Gateways, and end-to-end testing of back-end and front-end systems, combined with strong communication and leadership in cross-functional teams.

Available to hire

I am a Senior Test Analyst with 13+ years of software testing and maintenance experience across Utilities/Energy and Financial Services/Banking domains. I excel in API testing (Postman), Tosca automation, and testing complex web/mobile applications, including Sitecore, Salesforce, and SAP integrations, with strong cloud experience in AWS. I’ve led QA efforts, mentored teams, and driven continuous delivery while preserving high quality.
I enjoy collaborating with product and business stakeholders to identify risks early, define testing strategies in agile and waterfall environments, and deliver reliable software at speed. My hands-on background spans CC&B, Gentrack/Orion, MDMS, EAI Gateways, and end-to-end testing of back-end and front-end systems, combined with strong communication and leadership in cross-functional teams.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

TEST ANALYST at Origin Energy (Allegis)

September 1, 2023 - April 30, 2024

Develop and maintain detailed test cases and procedures; lead triage/ scrum review meetings with project teams and business stakeholders; analyze test results and provide actionable insights to improve product quality; collaborate with PMs and developers from the early design phase to strengthen robustness and user-friendliness of the solution.

TEST ANALYST at Origin Energy (Allegis)

June 1, 2025 - Present

TEST ANALYST at illions Randstad

June 1, 2022 - August 31, 2023

Interact with Business Analysts/product Team to understand and analyze requirements; establish testing strategies in Agile; conduct System, Integration, Regression and Product Validation testing; perform integration testing with Postman; monitor logs via AWS CloudWatch; execute responsive and regression testing using Tosca; collaborate with stakeholders to identify risks and mitigate delivery issues; drive process improvements in testing.

TEST ANALYST at Aceik (Hudson)

October 1, 2021 - February 28, 2022

Responsive Design Testing and System Testing on ESPN and Aceik websites; coordinate with Delivery/UX teams; manage defects in JIRA and documentation in Confluence; act as the sole QA analyst for the project.

SR TEST ANALYST at Ausnet Services (Entity Solutions)

November 1, 2019 - May 31, 2020

End-to-end testing focused on Sitecore, Salesforce, SAP portals and related integrations; perform System Integration Testing, E2E testing, UAT and Regression Testing; coordinate sprint planning and UAT workshops; ensure seamless E2E testing across multiple systems and portals.

SR TEST ANALYST at Lumo/Red Energy (Revolution IT)

January 1, 2018 - September 30, 2019

Functional, System Integration and E2E testing for Gentrack & Orion projects in Utilities; verify XML/HTML messages (API) for market testing; validate payments through Westpac Quickstream; manage defects in HP ALM and coordinate with stakeholders; mentor team members and provide progress updates.

SR TEST ANALYST at Energy Australia (Infosys ltd)

September 1, 2013 - August 31, 2017

Testing of Oracle CC&B-based Retail IT platform (C1) including CC&B modules, MDMS, and related interfaces; test simulation for AEMO MSATS/B2B processes, CATS procedures, and meter data flows; conduct Functional, System Integration, End-to-End and UAT testing; prepare SQL data queries and oversee defect management and reporting.