I am a results-driven QA professional with 15+ years of experience spanning manual and automated testing across financial services, public sector, and asset management. I have led end-to-end test strategies for mission-critical systems and have hands-on expertise in Selenium, Playwright, C#/.NET, Azure DevOps CI/CD, and AWS cloud environments. I excel in Agile/Scrum delivery, BDD/Gherkin frameworks, and API testing with Postman. I am adept at managing cross-functional onshore/offshore test teams, engaging stakeholders at all levels, and driving quality in high-volume, time-sensitive programmes. I am passionate about continuous improvement and embedding quality throughout the software delivery lifecycle.

Rupinder Kaur Bal

I am a results-driven QA professional with 15+ years of experience spanning manual and automated testing across financial services, public sector, and asset management. I have led end-to-end test strategies for mission-critical systems and have hands-on expertise in Selenium, Playwright, C#/.NET, Azure DevOps CI/CD, and AWS cloud environments. I excel in Agile/Scrum delivery, BDD/Gherkin frameworks, and API testing with Postman. I am adept at managing cross-functional onshore/offshore test teams, engaging stakeholders at all levels, and driving quality in high-volume, time-sensitive programmes. I am passionate about continuous improvement and embedding quality throughout the software delivery lifecycle.

Available to hire

I am a results-driven QA professional with 15+ years of experience spanning manual and automated testing across financial services, public sector, and asset management. I have led end-to-end test strategies for mission-critical systems and have hands-on expertise in Selenium, Playwright, C#/.NET, Azure DevOps CI/CD, and AWS cloud environments.

I excel in Agile/Scrum delivery, BDD/Gherkin frameworks, and API testing with Postman. I am adept at managing cross-functional onshore/offshore test teams, engaging stakeholders at all levels, and driving quality in high-volume, time-sensitive programmes. I am passionate about continuous improvement and embedding quality throughout the software delivery lifecycle.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Language

English
Fluent

Work Experience

Test Engineer at Social Security Scotland (Scottish Government via 2i Testing)
June 1, 2022 - April 1, 2026
Delivered end-to-end functional and regression testing across 10+ Social Security Scotland benefit programmes within an Agile/Scrum delivery model. Designed and maintained BDD/Gherkin test cases in Azure DevOps and QTest; executed Selenium-based smoke and regression packs; prepared complex test data via SQL; performed API validation with Postman; collaborated with the Integration Team to create stub data; supported AWS-hosted environments and log monitoring with Kibana; provided Go-Live support during release branch merges.
Test Consultant at Simplify Consulting (Diligenta Technologies)
June 1, 2021 - April 1, 2022
Led testing activities for the Transfer Agency Bancs platform across End-to-End and regression phases; managed sprint planning and story sizing; mentored onshore/offshore analysts; utilised Playwright for automation; developed test cases in TypeScript/JavaScript; supported MOT with SMEs; performed performance testing using SOAPUI; facilitated sprint demos and produced test completion reports.
Test Lead / Test Manager at Aberdeen Standard Investments
September 1, 2017 - June 1, 2021
Owned end-to-end test strategy across multiple investment management programmes (CRIMS 9.0 upgrade, Atlantic tranches T0–T2, client onboarding). Led onshore/offshore teams, defined RTMs for full requirements coverage, and executed Smoke, SIT, UAT, JUAT, Regression, Exploratory, and Model Office Testing. Drove automation with Selenium, SOAPUI, and Fitnesse; validated BI reports with Power BI; used SQL for data validation; managed client JUAT sessions and produced status reports; championed defect management to reduce escapes.
UAT Analyst at Student Loan Company
March 1, 2017 - September 1, 2017
Executed functional and regression testing for migration programmes (CLASS to OP); validated collection database functionality and integration points; coordinated environments; logged defects and supported resolution; tracked test data in ALM/JIRA; escalated blockers to minimize delays.
Test Consultant at Santander Asset Management
September 1, 2016 - January 1, 2017
Performed system and regression testing on Cadis and Charles River for data migration and budget change programmes; applied automation using Selenium and Fitnesse; partnered with BAs and developers to clarify acceptance criteria; produced test estimates and status reports; validated data with SQL.
Test Analyst at Sopra Steria
November 1, 2015 - September 1, 2016
Delivered manual functional, UAT, Regression, and Model Office Testing for Fender migration; designed and executed test cases from Business Specification Documents; managed defect lifecycle in Quality Centre; produced weekly status and test completion reports for governance.
Test Analyst at Esquare Infotech
February 1, 2015 - August 1, 2015
Executed functional, regression, and exploratory testing for CPC and PUMa; converted requirements into test cases; managed test execution cycles; utilised Selenium and QTP; mentored junior testers on processes and tools.
UAT Analyst at BNY Mellon
November 1, 2013 - February 1, 2015
Performed UAT, regression, and Model Office Testing for Transfer Agency platforms; maintained regression packs in ALM and managed test data across client environments; performed daily fund pricing across production databases; produced test completion reports and status updates for stakeholders.
Test Analyst at CMS Infosystems
October 1, 2009 - March 1, 2013
Supported application releases and system upgrades for GTM, GRS, and Instruct platforms; executed BUAT testing and checkout releases; prepared MIS reports; coordinated with operations and fund configuration teams to ensure production-equivalent setups; managed change control, risk/issue tracking during release cycles.
Test Engineer – Social Security Scotland at Scottish Government (via 2i Testing)
June 1, 2022 - April 1, 2026
Delivered end-to-end functional and regression testing across 10+ Social Security Scotland benefit programmes within an Agile/Scrum delivery model. Designed and maintained BDD/Gherkin test cases in Azure DevOps and QTest, ensuring full traceability from story acceptance criteria to test evidence. Executed and maintained Selenium-based smoke and regression packs post-deployment, updating scripts to reflect functional changes and reducing regression cycle time. Prepared and managed complex test data using SQL queries and direct application entry via the SPM system, supporting multiple simultaneous sprint releases. Utilised Jenkins for batch processing including letter generation, payment processing, environment start-up, and payment correction workflows. Performed API validation using Postman to verify DWP data exchange, confirming request/response payloads met business and integration requirements. Collaborated closely with Integration Team to create stub data for testing, reducing envi
Test Analyst at Student Loan Company
March 1, 2017 - September 1, 2017
Executed functional and regression testing for migration programme; reviewed requirements, scripts, and evidence; coordinated with Environments team on test environment setup; escalated blockers to minimise test delays; logged defects in ALM/JIRA and supported resolution.
UAT Analyst – Transfer Agency at BNY Mellon
November 1, 2013 - February 1, 2015
Performed UAT, regression, and Model Office Testing for Transfer Agency platforms; maintained regression packs in ALM; managed test data across client environments; prepared completion reports & weekly updates.

Education

Bachelor of Accounting and Finance at Mumbai University
January 11, 2030 - May 8, 2026
Higher Secondary Certificate at St Joseph Junior College
January 11, 2030 - May 8, 2026
Bachelor of Accounting and Finance at Mumbai University
January 11, 2030 - May 8, 2026
Higher Secondary Certificate at St Joseph Junior College
January 11, 2030 - May 8, 2026

Qualifications

ISTQB Generative AI (CT-Gen AI)
January 11, 2030 - May 8, 2026
CP-SAT - Certified Playwright Automation Tester
April 1, 2026 - May 8, 2026
ISTQB Test Automation Engineering (TAE)
March 1, 2026 - March 1, 2026
CP-SAT – Certified Selenium Automation Tester
October 1, 2020 - May 8, 2026
ISEB Foundation Certificate in Software Testing
August 1, 2015 - May 8, 2026
Certified Investment Banking Operations Professional
October 1, 2013 - May 8, 2026
ISTQB Generative AI (CT-Gen AI)
January 11, 2030 - May 8, 2026
CP-SAT - Certified Playwright Automation Tester
April 1, 2026 - May 8, 2026
ISTQB Test Automation Engineering (TAE)
March 1, 2026 - May 8, 2026
CP-SAT – Certified Selenium Automation Tester
October 1, 2020 - May 8, 2026
ISEB Foundation Certificate in Software Testing
August 1, 2015 - May 8, 2026
Certified Investment Banking Operations Professional
October 1, 2013 - May 8, 2026

Industry Experience

Financial Services, Government, Professional Services, Other

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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