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Hi, I’m Norsara Raihana Johan, a results-oriented digital marketer with formal training in Digital Marketing and E-Commerce. I have hands-on experience managing social media channels, content creation, and online sales platforms. I’m passionate about developing engaging digital content, executing social media campaigns, analyzing performance metrics, and building a strong online brand presence. I bring strong communication, sales, and customer engagement skills, and I’m excited to leverage AI-driven marketing tools to continually optimize campaigns. Hi there! I enjoy collaborating with teams to deliver measurable results, stay updated with industry trends, and apply data-driven insights to improve engagement and conversion across digital touchpoints.…Hi, I’m Norsara Raihana Johan, a results-oriented digital marketer with formal training in Digital Marketing and E-Commerce. I have hands-on experience managing social media channels, content creation, and online sales platforms. I’m passionate about developing engaging digital content, executing social media campaigns, analyzing performance metrics, and building a strong online brand presence. I bring strong communication, sales, and customer engagement skills, and I’m excited to leverage AI-driven marketing tools to continually optimize campaigns. Hi there! I enjoy collaborating with teams to deliver measurable results, stay updated with industry trends, and apply data-driven insights to improve engagement and conversion across digital touchpoints.

Norsara Raihana Johan

Digital Marketer, Marketing Strategist, Growth Marketer, +2

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Hi, I’m Norsara Raihana Johan, a results-oriented digital marketer with formal training in Digital Marketing and E-Commerce. I have hands-on experience managing social media channels, content creation, and online sales platforms. I’m passionate about developing engaging digital content, executing social media campaigns, analyzing performance metrics, and building a strong online brand presence. I bring strong communication, sales, and customer engagement skills, and I’m excited to leverage AI-driven marketing tools to continually optimize campaigns. Hi there! I enjoy collaborating with teams to deliver measurable results, stay updated with industry trends, and apply data-driven insights to improve engagement and conversion across digital touchpoints.…Hi, I’m Norsara Raihana Johan, a results-oriented digital marketer with formal training in Digital Marketing and E-Commerce. I have hands-on experience managing social media channels, content creation, and online sales platforms. I’m passionate about developing engaging digital content, executing social media campaigns, analyzing performance metrics, and building a strong online brand presence. I bring strong communication, sales, and customer engagement skills, and I’m excited to leverage AI-driven marketing tools to continually optimize campaigns. Hi there! I enjoy collaborating with teams to deliver measurable results, stay updated with industry trends, and apply data-driven insights to improve engagement and conversion across digital touchpoints.

Available to hire

Hi, I’m Norsara Raihana Johan, a results-oriented digital marketer with formal training in Digital Marketing and E-Commerce. I have hands-on experience managing social media channels, content creation, and online sales platforms. I’m passionate about developing engaging digital content, executing social media campaigns, analyzing performance metrics, and building a strong online brand presence. I bring strong communication, sales, and customer engagement skills, and I’m excited to leverage AI-driven marketing tools to continually optimize campaigns.

Hi there! I enjoy collaborating with teams to deliver measurable results, stay updated with industry trends, and apply data-driven insights to improve engagement and conversion across digital touchpoints.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Malay

Advanced

Arabic

Intermediate

Work Experience

Digital Marketer & Online Seller at Self-employed / Freelance

January 1, 2021 - Present

Planned and executed social media content across Facebook, Instagram, TikTok, and LinkedIn to promote educational products and services. Created short-form videos, reels, stories, and visual creatives using Canva and CapCut. Managed online sales platforms including Carousell and other social commerce channels. Developed consistent brand presence and messaging to increase engagement and customer trust. Applied SEO and content optimization principles for improved discoverability. Leveraged AI tools for content ideation, image creation, and productivity. Engaged directly with customers, handled enquiries, and supported conversion through digital touchpoints. Monitored engagement metrics and adjusted content strategies to improve reach and interaction.

Telesales Consultant at Connect G Pte Ltd / U Connectionz Pte Ltd

January 1, 2013 - January 1, 2013

Conducted outbound calls for HSBC credit cards and OCBC personal loans. Managed customer documentation and application processes. Coordinated courier services.

Telesales Consultant at Acclaim Marketing Group

January 1, 2013 - January 1, 2014

Conducted outbound sales calls for SCB personal loans. Built rapport with prospective clients, handled objections, and supported end-to-end sales process including submission and follow-ups.