Hi, I'm Joey Tok. I bring hands-on hospitality and community engagement experience from airlines and care services, delivering smooth service, safety, and customer satisfaction in fast-paced settings. I value reliability, clear communication, collaboration with stakeholders, and a customer-centric approach. I'm open-minded, detail-oriented, and flexible in finding creative solutions while embracing cultural sensitivity and teamwork.

Joey Tok

Hi, I'm Joey Tok. I bring hands-on hospitality and community engagement experience from airlines and care services, delivering smooth service, safety, and customer satisfaction in fast-paced settings. I value reliability, clear communication, collaboration with stakeholders, and a customer-centric approach. I'm open-minded, detail-oriented, and flexible in finding creative solutions while embracing cultural sensitivity and teamwork.

Available to hire

Hi, I’m Joey Tok. I bring hands-on hospitality and community engagement experience from airlines and care services, delivering smooth service, safety, and customer satisfaction in fast-paced settings.

I value reliability, clear communication, collaboration with stakeholders, and a customer-centric approach. I’m open-minded, detail-oriented, and flexible in finding creative solutions while embracing cultural sensitivity and teamwork.

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Language

Work Experience

Cabin Crew Senior Executive (Division Lead) at Singapore Airlines
January 1, 2022 - January 1, 2024
Effectively communicated with teammates and cockpit crew to ensure smooth service delivery and customer satisfaction. Conducted safety briefings and ensured passenger compliance with aviation regulations. Recognised for excellent passenger feedback and maintaining high service standards.
Volunteer Coordinator at Agency for Integrated Care
January 1, 2021 - January 1, 2022
Built strong relationships with senior residents, fostering trust, comfort and overall wellbeing. Recognised and motivated volunteers through feedback, awards, and appreciation initiatives. Communicated government schemes effectively to target audiences, improving awareness and participation.
Cabin Crew at Singapore Airlines
January 1, 2022 - January 1, 2024
Effectively communicated with teammates and cockpit crew to ensure smooth service delivery and customer satisfaction; conducted safety briefings and ensured passenger compliance with aviation regulations; recognised for excellent passenger feedback and maintaining high service standards.
Community Engagement Officer at Agency for Integrated Care
January 1, 2021 - January 1, 2022
Built strong relationships with senior residents, fostering trust, comfort and overall wellbeing; motivated volunteers through feedback, awards, and appreciation initiatives; communicated government schemes effectively to target audiences, improving awareness and participation.

Education

Add your educational history here.

Qualifications

Bachelor's Degree in Arts (Sociology) Magna Cum Laude
January 1, 2019 - January 1, 2021
Diploma in Early Childhood Education
January 1, 2016 - January 1, 2019
Certificate in Service Excellence
January 1, 2022 - January 1, 2022
Certificate in Service Excellence
January 1, 2022 - May 12, 2026
Bachelor's Degree in Arts (Sociology) Magna Cum Laude
January 1, 2019 - January 1, 2021
Diploma in Early Childhood Education
January 1, 2016 - January 1, 2019
Certificate in Service Excellence
January 1, 2022 - May 12, 2026
Certificate in Service Excellence
January 1, 2022 - May 12, 2026

Industry Experience

Education, Healthcare, Travel & Hospitality, Professional Services, Other, Government, Non-Profit Organization