Available to hire
I am an ISTQB/ISEB qualified professional tester with extensive testing experience, including leading test teams in the UK and offshore. I have deep practical and implementation knowledge of Agile (Scrum, Kanban) and Waterfall, and I pride myself on being friendly, enthusiastic and self-motivated with excellent communication and interpersonal skills.
I excel in manual and automated testing across web, mobile, UAT, integration, API and systems. I’m looking for a challenging role in software, mobile or systems testing where my skills and leadership can contribute to high-quality outcomes and ongoing process improvement.
Language
English
Fluent
Work Experience
QA Analyst (Sitecore, CMS) at Parkdean Resorts
April 1, 2024 - Present Tested Parkdean Resorts website and Sitecore content editor to ensure new and existing functionalities met acceptance criteria. Conducted UX testing to verify UI alignment with Figma designs. Performed web and mobile testing across browsers and devices, wrote and executed manual test scripts, managed defects via JIRA, and conducted in-depth UX validation using DevTools and Pixel Perfect tooling.
Quality Assurance at Aire Logic (NHS England)
October 1, 2023 - April 1, 2024Verified EPS and PFP workflows using EPS Prescription Tracker and API tools, onboarded customers via Open API Specification, and validated outcomes from logs using AWS, Splunk and Lambda. Defect triage in JIRA and deployments via GitHub.
UAT Lead at TfGM (Transport for the Greater Manchester)
January 1, 2023 - October 1, 2023Led UAT for third-party solutions including Trapeze route/timetables and EPM bus operator solutions, authored and executed UAT test scripts and produced test completion reports; managed defect triage in JIRA.
Mobile App Tester (Android, iOS) at AND Digital (Funky Pigeon)
June 1, 2022 - December 1, 2022Performed mobile app testing across Android and iOS devices using BrowserStack, wrote and executed manual test scripts, and managed defects in Azure DevOps.
Test Analyst (API) at EVRi (Hermes)
March 1, 2022 - June 1, 2022API testing with Postman for rebranding to EVRi, including customer communication channels (Email, SMS, Push). Executed manual test scripts across mobile and web, managed defects in JIRA.
Mobile App & Web Test Analyst (Umbraco, CMS) at AND Digital (Lowell Financial Ltd)
October 1, 2021 - March 1, 2022Tested Lowell’s website and portal on Umbraco, including major components such as payments and mortgage calculators; executed web and mobile testing across multiple devices, and managed defects in Azure DevOps.
Test Analyst (Azure Cloud Migration) at GL Education
May 1, 2021 - October 1, 2021 Tested migration of legacy application to Azure Cloud, including online assessments and marking components; performed functional and regression testing; defect management in JIRA.
Mobile App & Web Test Analyst at Earthware
December 1, 2020 - May 1, 2021 Tested multiple mobile apps and web components (video streaming, chatbots, and client sites) across browsers and devices; wrote and executed manual test scripts; defect management in Jira.
Mobile App & Web Test Analyst (EPiServer, CMS) at KIN + CARTA Connect (TSB Bank)
January 1, 2021 - April 1, 2021 Tested EPiServer CMS-based site changes for multiple clients, including calculators and forms; executed web and mobile testing across devices; defect management in Jira.
Test Analyst (Microsoft Dynamics 365) at Regatta
May 1, 2020 - December 1, 2020 Tested MS Dynamics 365 implementations across Finance, HR, Sales, Marketing, Services, Operations and eCommerce; performed integration testing with PLM, Power BI, Magento, WMS; created and executed test scripts and tracked defects.
Mobile App & Web Test Analyst (EPiServer, CMS) at KIN + CARTA Connect (AmazeRealise)
January 1, 2020 - April 1, 2020 Executed website changes for clients including Pizza Hut and Expedia on EPiServer CMS; wrote test scripts and managed defects in Jira.
Senior E-Commerce Test Analyst at FGH (OTTO Group)
May 1, 2019 - December 1, 2019 Regression and automation testing in an Agile environment for DORIS+ and related e-commerce interfaces; data validation with SQL Server; defect management in Jira.
Senior Integration & Performance Test Analyst at Communisis ( Nationwide Building Society & Liverpool Victoria )
January 1, 2018 - May 1, 2019 Tested C3 Customer Communication Cloud across email/print/SMS; validated batch processes and real-time integrations; performed performance tests with SoapUI and Postman; defect tracking in Jira.
Lead System Test Analyst at Gazprom Energy
September 1, 2017 - December 1, 2017 Web and system testing for gas/electricity portal; data migration validation; created Gherkin-style scenarios for SpecFlow; used MTM to manage test suites and defects.
Lead Mobile App & System Test Analyst at Cap-Hpi
March 1, 2017 - September 1, 2017 Mobile app and system testing for car valuation services; data integrity checks with SQL Server; converted tests to Gherkin for SpecFlow; defect management in MTM.
Senior System Test Analyst at Allscripts
May 1, 2016 - February 1, 2017 Tested PAS (Patient Administration System) interfacing with NHS Spine; automated scripts conversion to Gherkin; mentored QA team; defect management in Azure DevOps and JIRA.
Lead Mobile App Test Analyst & Scrum Master at ADI - Health Consultancy
November 1, 2015 - May 1, 2016 Led mobile app testing for healthcare apps; chaired daily stand-ups, refined PBIs, planned sprints; used HockeyApp, Crashlytics and TestFlight for builds; defects managed in JIRA.
Lead Quality Assurance at Sun Branding Solutions Ltd
August 1, 2008 - November 1, 2015 Led QA across onshore/offshore teams; delivered QA processes, UAT and integration testing; aligned testing with ISO-9001 requirements; created and executed test scripts.
Quality Assurance Test Analyst at TransUnion UK
March 1, 2008 - August 1, 2008 Created test cases, executed scripts from functional specs, logged defects, performed UAT and Go-Live planning.
Software Test Specialist at StartCompliance Ltd
October 1, 2006 - March 1, 2008 Performed system/functional/UAT testing; developed manual scripts from requirements; managed defects and data using SQL.
Software Quality Assurance Engineer at School Management Solutions (RM Plc)
December 1, 2004 - October 1, 2006 Conducted software testing across Windows/Mac; created test scripts and data; defect management and environment setup.
Software Tester at Zurich Financial Services
September 1, 2002 - September 1, 2003 System, rule and regression testing; MI reports; regression script creation and server validation.
Education
BSc (Hons) Computer Science at University of Bradford
January 11, 2030 - January 1, 2004Diploma Industrial Studies at University of Bradford
January 11, 2030 - January 1, 2003GNVQ Advanced Science (Distinction) at Bradford College
January 11, 2030 - January 1, 2000GNVQ Intermediate Science (Distinction) at Bradford College
January 11, 2030 - January 1, 1998Foundation of Advanced Maths (Merit) at Bradford College
January 11, 2030 - January 1, 1998GCSEs at Belle Vue Boy's Upper School
January 11, 2030 - January 1, 1997Qualifications
ISTQB / ISEB Certification
January 11, 2030 - May 12, 2026UK SC + NATO SECRET Security Clearance
January 11, 2030 - May 12, 2026Industry Experience
Financial Services, Retail, Education, Healthcare
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