I am a seasoned Test Manager / Lead QA Engineer (QA) and SDET with over 12 years of hands-on experience across web/mobile, e-commerce, payment systems, epos, and cloud platforms. I have delivered across private sector and UK government projects, including Government Digital Service (GDS) and IDAM initiatives. I specialize in defining test strategies, building automation frameworks from scratch, and driving CI/CD integration. I excel at stakeholder engagement, requirement analysis, UAT, and production support, with a strong focus on performance, security, and accessibility testing. I am adept at leading cross-functional teams, coordinating with clients and delivery partners, and continually improving testing processes to ensure quality and timely releases in fast-paced environments.

Madhu Dola

I am a seasoned Test Manager / Lead QA Engineer (QA) and SDET with over 12 years of hands-on experience across web/mobile, e-commerce, payment systems, epos, and cloud platforms. I have delivered across private sector and UK government projects, including Government Digital Service (GDS) and IDAM initiatives. I specialize in defining test strategies, building automation frameworks from scratch, and driving CI/CD integration. I excel at stakeholder engagement, requirement analysis, UAT, and production support, with a strong focus on performance, security, and accessibility testing. I am adept at leading cross-functional teams, coordinating with clients and delivery partners, and continually improving testing processes to ensure quality and timely releases in fast-paced environments.

Available to hire

I am a seasoned Test Manager / Lead QA Engineer (QA) and SDET with over 12 years of hands-on experience across web/mobile, e-commerce, payment systems, epos, and cloud platforms. I have delivered across private sector and UK government projects, including Government Digital Service (GDS) and IDAM initiatives. I specialize in defining test strategies, building automation frameworks from scratch, and driving CI/CD integration. I excel at stakeholder engagement, requirement analysis, UAT, and production support, with a strong focus on performance, security, and accessibility testing.

I am adept at leading cross-functional teams, coordinating with clients and delivery partners, and continually improving testing processes to ensure quality and timely releases in fast-paced environments.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert

Work Experience

Programme Test Lead at Sureserve Group
December 24, 2024 - Present
Responsible for test strategies, test plans and automation for web and mobile applications; stakeholder engagement; requirements analysis; UAT, Go-Live and production support. Hands-on planning and execution across functional, non-functional, SIT and end-to-end testing including performance, exploratory, security and accessibility testing. Established automation framework from scratch and led CI/CD implementation; managed the test team.
Test Lead at Onebright, UK
April 1, 2024 - November 1, 2024
Defined test strategies, plans and automation approach; stakeholder engagement; requirement analysis; documentation; performed functional, non-functional, SIT and end-to-end testing including performance, exploratory, security and accessibility testing. Built automation framework from scratch and implemented CI/CD; managed on-site and offshore teams.
Lead Test Analyst (SDET) at Department for Education (DFE), UK
August 1, 2022 - November 1, 2023
Led test strategy and automation approach; built automation frameworks from scratch; CI/CD with Azure; performed Cypress/JavaScript-based testing; implemented accessibility and security testing; oversaw documentation and reporting using Atlassian tools.
Lead Test Analyst (SDET) at HM Revenue and Customs, UK
November 1, 2020 - August 1, 2022
Defined and implemented test strategies and automation; hands-on functional, non-functional, SIT and end-to-end testing; accessibility, performance and security testing; maintained automation packs and CI/CD; documentation/reporting using Atlassian tools; multiple tech stacks including Cypress/JavaScript, AWS, Docker, Postgres, and REST API.
Test Lead at GE Aviation, UK
July 1, 2019 - March 1, 2020
Defined test strategies for multiple projects; stakeholder engagement; ownership of defect triage, test environments and STLC; hands-on testing across functional, non-functional, SIT and end-to-end; involved AWS, Docker, Java, JavaScript, Oracle, Postgres, REST API; CI/CD with Jenkins.
QA Lead at Synchronoss Technologies, UK
July 1, 2018 - April 1, 2019
DXP platform testing leadership; defined strategies and plans; on-site, nearshore and offshore team management; risk-based testing; coordination with stakeholders for internal/external releases.
QA Lead at Honeybee Solutions, UK
June 1, 2017 - July 1, 2018
Defined QA strategies and plans; defect triage; STLC ownership; Java/JavaScript automation; cloud technologies (AWS), Kubernetes; automation for SOAP/REST; CI/CD with Jenkins; multi-location QA team management.
Lead Test Analyst at Dixons Carphone group, UK
July 1, 2016 - June 1, 2017
Led test teams across multiple projects; release testing; BDD test case design; cross-browser testing; web/mobile validation across iOS/Android; collaborated with stakeholders for reporting.
Test Analyst at Sainsbury’s Supermarkets, UK
February 1, 2013 - June 1, 2015
Online Groceries / Web & Mobile Ecommerce platform testing; UAT for online groceries CMS; test scenarios for front-end, business tooling and back-end interfaces; manual functional testing; PCI DSS coordination for online/ecommerce platforms.
Senior Test Analyst at Sainsbury’s Supermarkets, UK
July 1, 2015 - April 1, 2016
Software upgrade testing across POS, Self-checkouts, WEB Back Office; vendor coordination; multi-site QA management; Epay/electronic payments; PCI DSS compliance testing; automated and manual testing of front-end and integration with back-end systems.

Education

M.Sc. Computer Systems Engineering at University of East London
January 11, 2030 - May 13, 2026
MBA at University of Wales Trinity Saint David
January 11, 2030 - May 13, 2026
B.Eng. Electronics and Communications at India
January 11, 2030 - May 13, 2026

Qualifications

Epay accreditation
January 11, 2030 - May 13, 2026
PCI DSS compliance experience
January 11, 2030 - May 13, 2026

Industry Experience

Government, Professional Services, Software & Internet, Retail, Financial Services

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert