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Hi, I’m Keshini Mahmood, a highly organized and reliable professional with hands-on experience in administration, customer service, and sales. I pride myself on maintaining accurate records, managing multiple tasks, and communicating effectively with clients in fast-paced environments. I am proficient with CRM systems, Excel, and digital tools to support daily operations. Currently, I’m seeking a full-time role in administration, customer service, or office support with immediate availability.…Hi, I’m Keshini Mahmood, a highly organized and reliable professional with hands-on experience in administration, customer service, and sales. I pride myself on maintaining accurate records, managing multiple tasks, and communicating effectively with clients in fast-paced environments. I am proficient with CRM systems, Excel, and digital tools to support daily operations. Currently, I’m seeking a full-time role in administration, customer service, or office support with immediate availability.

Keshini Mahmood

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Hi, I’m Keshini Mahmood, a highly organized and reliable professional with hands-on experience in administration, customer service, and sales. I pride myself on maintaining accurate records, managing multiple tasks, and communicating effectively with clients in fast-paced environments. I am proficient with CRM systems, Excel, and digital tools to support daily operations. Currently, I’m seeking a full-time role in administration, customer service, or office support with immediate availability.…Hi, I’m Keshini Mahmood, a highly organized and reliable professional with hands-on experience in administration, customer service, and sales. I pride myself on maintaining accurate records, managing multiple tasks, and communicating effectively with clients in fast-paced environments. I am proficient with CRM systems, Excel, and digital tools to support daily operations. Currently, I’m seeking a full-time role in administration, customer service, or office support with immediate availability.

Available to hire

Hi, I’m Keshini Mahmood, a highly organized and reliable professional with hands-on experience in administration, customer service, and sales. I pride myself on maintaining accurate records, managing multiple tasks, and communicating effectively with clients in fast-paced environments. I am proficient with CRM systems, Excel, and digital tools to support daily operations.

Currently, I’m seeking a full-time role in administration, customer service, or office support with immediate availability.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Retail Assistant at Black Beauty

January 1, 2022 - January 1, 2024

Delivered high-quality customer service in a fast-paced retail environment. Operated the till, handling transactions accurately and efficiently. Managed stock room organization and supported inventory control. Restocked shelves and maintained store presentations. Assisted customers with product queries and recommendations.

Project Management Intern at Pathway CTM

July 1, 2025 - September 1, 2025

Coordinated schedules and managed client communications using CRM systems. Supported project delivery by organizing tasks and tracking deadlines. Maintained accurate records and produced reports using Microsoft Excel.

Admin & Customer Service Assistant at YBM Global

September 1, 2025 - November 1, 2025

Delivered high-quality customer service in a fast-paced retail environment. Operated the till, handling transactions accurately and efficiently. Managed stock room organization and supported inventory control. Restocked shelves and maintained store presentation standards. Assisted customers with product queries and recommendations.

Social Media Marketing & Administrative Executive at Pathway CTM

October 1, 2025 - Present

Managed and scheduled content calendars across multiple platforms. Updated website content and managed backend systems (WordPress). Coordinated email marketing campaigns using Mailchimp. Supported door-to-door and broader marketing activities, driving product visibility.