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Hi, I’m Dillin Falloon. I’m a results-driven Operations Lead, DevOps practitioner, and Digital Project Manager with 8+ years of experience spanning field operations leadership, construction site supervision, and independent digital product delivery. I’ve built a rare blend of hands-on operations credibility and modern digital skills, so I’m comfortable leading a job site, shipping a website, managing a paid ad campaign, or presenting to executives. I’m safety-certified, client-focused, and thrive on performance across multi-site operations and digital projects.…Hi, I’m Dillin Falloon. I’m a results-driven Operations Lead, DevOps practitioner, and Digital Project Manager with 8+ years of experience spanning field operations leadership, construction site supervision, and independent digital product delivery. I’ve built a rare blend of hands-on operations credibility and modern digital skills, so I’m comfortable leading a job site, shipping a website, managing a paid ad campaign, or presenting to executives. I’m safety-certified, client-focused, and thrive on performance across multi-site operations and digital projects.

Dillin Falloon

Web Designer, Web Developer, Brand Designer, +2

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Hi, I’m Dillin Falloon. I’m a results-driven Operations Lead, DevOps practitioner, and Digital Project Manager with 8+ years of experience spanning field operations leadership, construction site supervision, and independent digital product delivery. I’ve built a rare blend of hands-on operations credibility and modern digital skills, so I’m comfortable leading a job site, shipping a website, managing a paid ad campaign, or presenting to executives. I’m safety-certified, client-focused, and thrive on performance across multi-site operations and digital projects.…Hi, I’m Dillin Falloon. I’m a results-driven Operations Lead, DevOps practitioner, and Digital Project Manager with 8+ years of experience spanning field operations leadership, construction site supervision, and independent digital product delivery. I’ve built a rare blend of hands-on operations credibility and modern digital skills, so I’m comfortable leading a job site, shipping a website, managing a paid ad campaign, or presenting to executives. I’m safety-certified, client-focused, and thrive on performance across multi-site operations and digital projects.

Available to hire

Hi, I’m Dillin Falloon. I’m a results-driven Operations Lead, DevOps practitioner, and Digital Project Manager with 8+ years of experience spanning field operations leadership, construction site supervision, and independent digital product delivery. I’ve built a rare blend of hands-on operations credibility and modern digital skills, so I’m comfortable leading a job site, shipping a website, managing a paid ad campaign, or presenting to executives.

I’m safety-certified, client-focused, and thrive on performance across multi-site operations and digital projects.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Operations & Maintenance Lead at First Service Residential

January 1, 2022 - January 1, 2025

Directed a seasonal operations crew of 6–10 technicians across multiple high-density residential properties — task allocation, equipment scheduling, daily shift briefings, and ongoing performance evaluations. Managed year-round maintenance programs — winter snow/ice removal (plow trucks, salt spreaders, sanders) and summer grounds maintenance (skid steers, specialty grounds equipment). Served as the primary client and property management liaison — delivered structured monthly operational reports, resolved service escalations, and maintained SLA compliance across all sites. Introduced digital pre/post-shift equipment inspection checklists — reduced reporting time by 30% and significantly improved asset uptime tracking. Sustained 100% safety compliance across all worksites — WHMIS 2015, Fall Protection, Lock Out / Tag Out, and Dangerous Goods protocols enforced at all times.

Site Supervisor / Construction Coordinator at McNally Construction

January 1, 2020 - January 1, 2022

Supervised daily workflow for crews of 8–12 skilled labourers on active urban infrastructure and build sites — task delegation, milestone tracking, and blocker escalation to senior project managers. Managed end-to-end on-site materials logistics — procurement scheduling, inventory control, and delivery coordination for concrete, asphalt, pipe, and structural components across multi-phase builds. Operated skid steer loaders, forklifts, and heavy power equipment; maintained strict compliance with site safety plans and daily hazard assessments. Facilitated daily toolbox talks; mentored junior crew members on safety culture — achieved zero lost-time incidents throughout full tenure. Redesigned load/unload workflows — reduced material handling time by an estimated 20% through improved staging and crew coordination.

Crew Lead & Client Relations Manager at GreenScape Landscaping Inc.

January 1, 2016 - January 1, 2019

Promoted to crew lead within 12 months — managed scheduling, quality control, and service delivery across 15+ commercial and residential accounts. Operated and maintained a full fleet of tractor-mounted mowers, walk-behind snow blowers, plow-equipped pickup trucks, and utility trailers for year-round grounds maintenance. Developed tailored seasonal maintenance plans for commercial clients; negotiated service scope, scheduling, and pricing directly with property owners and management companies. Managed full equipment maintenance program — oil changes, blade sharpening, filter replacements — minimizing downtime and extending machinery service life. Achieved the highest client retention rate on the team through proactive communication and consistently exceeding service expectations.

Founder / Freelance Web Designer & Digital Marketer at Must Haves Digital Studio

January 1, 2016 - Present

Independent digital studio delivering web design, brand development, and digital marketing to small businesses across the GTA — including trades, landscaping, retail, and fitness sectors. Every project managed and delivered independently from brief to launch.