Available to hire
I am a senior technology leader with more than 20 years of hands-on experience across software development, architecture, business analysis, and QA engineering. I have spent the last 13 years specializing in test management and project leadership, building automation strategies, improving SDLC efficiency, and strengthening quality engineering practices.
I have led cross-functional technical teams, mentored high-performing engineers, and delivered scalable, reliable software solutions while partnering with product and design to embed quality early in the development lifecycle.
Skills
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Japanese
Intermediate
English
Advanced
Work Experience
Quality & Testing Lead at Satellite
January 1, 2024 - PresentLed the design of test strategies and quality controls across the engineering team. Built a custom Playwright automation framework, increasing automated test coverage. Collaborated with product to align roadmaps, reduce customer churn, and ensure quality across functional, regression, and edge cases. Embedded quality early in design and prioritized automation opportunities to accelerate releases.
QA Manager at Aspen
January 1, 2020 - January 1, 2024Defined QA strategy and drove quality excellence across manual, automation, and performance testing. Built automation using Katalon Studio, designed performance testing frameworks with JMeter, and integrated automated tests into CI/CD pipelines using Azure DevOps.
QA Manager at Willis Towers Watson
January 1, 2012 - January 1, 2020Led a team of 40+ QA professionals, delivering manual, automation, and performance testing strategies. Established a Center of Excellence to standardize QA practices, implemented Selenium-based frameworks and LoadRunner for performance testing, and managed client/stakeholder relationships with proactive risk management.
Project Lead – Testing at United Health Group
January 1, 2011 - January 1, 2012Built and led the QA team for embedded systems projects, ensuring HIPAA-compliant test execution. Provided strategic leadership, resource planning, and milestone tracking to ensure timely, compliant, high-quality delivery.
Lead Business Analyst and QA at Trend Micro
January 1, 2007 - January 1, 2011Technical Business Analyst responsible for managing project delivery and ensuring high-quality solutions through hands-on QA across multiple projects. Translated business needs into functional specifications, performed data mapping, and drove UAT and timely project execution.
Systems Engineer at Ubiquitous
January 1, 2006 - January 1, 2007Mobile developer in a Japanese organizational setup using Waterfall SDLC. Responsible for designing, developing, and maintaining mobile functionalities, manual/API/mobile simulator testing, and quality control checkpoints.
Trainer II / Engineer at NEC
January 1, 2003 - January 1, 2006Developed standardized training materials, led CMMI and ISO initiatives, and conducted internal audits. Guided functional testing, process improvement, and quality management across mobile development projects.
Claims Assistant at PhilAM Life
January 1, 2003 - January 1, 2003Entry-level claims analyst responsible for reviewing and processing insurance claims, ensuring proper pricing, and supporting operations through reporting and administrative tasks.
Education
Qualifications
ISTQB - CTFL
January 11, 2030 - May 17, 2026QMS Internal Auditor
January 11, 2030 - May 17, 2026JLPT II
January 11, 2030 - May 17, 2026TOEIC
January 11, 2030 - May 17, 2026ISO & CMMI Contributor
January 11, 2030 - May 17, 2026Industry Experience
Software & Internet, Healthcare, Financial Services, Professional Services, Education
Skills
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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