Available to hire
I’m an Energetic Test Consultant with 13 years of experience in Quality Assurance. I bring a strong passion for QA and a meticulous approach to software testing.
I’m known for excellent leadership and communication skills, and I thrive in guiding and motivating teams toward testing objectives. I’m committed to continuous improvement and delivering high-quality results to ensure project success while maintaining strong stakeholder relationships.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Work Experience
Test Consultant at Planit Testing
April 1, 2025 - PresentLead System, SIT, UAT, OAT, and PVT testing for the Genesys contact center upgrade from On-premise to Cloud. Coordinate with technical, business, and vendor teams to ensure smooth test plan execution, environment readiness, test data setup, roles mapping, and device access across SAP CRM, Genesys Wizard, and contact center workflows (IVR, routing, call handling, reporting, WFM). Manage ALM configurations, test case cycles and defects; coordinate defect triage, release management, and post-production support; guide test engineers and provide mitigation strategies.
Test Consultant at Planit Testing
May 1, 2024 - March 1, 2025Develop SIT/UAT/PVT test strategy and plan; perform test planning with stakeholders; develop resource and budget estimates; create detailed test schedules; ensure entry and exit criteria; coordinate with technical and business teams to set up SIT/UAT/PVT sessions; review test scenarios and test cases; manage regression suites; coordinate data loads; maintain test artifacts in Confluence; oversee defect triage and reporting; ensure release readiness.
Test Consultant at Planit Testing
March 1, 2024 - April 1, 2024Conduct comprehensive test planning and walkthroughs; align requirements with SIT/UAT/PVT activities; prepare test data and environment readiness; coordinate with BA/SA and developers; review test cases and manage defects/risks; ensure traceability and timely delivery.
Test Consultant at Planit Testing
August 1, 2023 - February 29, 2024Lead ETL testing for a critical student load testing project; validate data accuracy and reliability; coordinate data loads; perform sanity checks; execute regression tests; manage test artifacts and reports; coordinate with BA/SA and development teams.
Scrum Master at Tata Consultancy Services
May 1, 2020 - November 1, 2022Assist teams and stakeholders in understanding Agile values; organize and facilitate sprint planning, daily stand-ups, retrospectives, release planning, demos; empower teams to self-organize; work with the Product Owner to maintain backlog and ensure continuous delivery; remove impediments and foster collaboration.
Test Lead at Tata Consultancy Services
September 1, 2018 - April 1, 2020Led testing for DownerGroup portfolio; defined test strategy, test plan, test cases, and execution reports; performed defect triage and risk assessment; coordinated with offshore/onshore teams; maintained test artifacts in Jira and RQM; ensured test readiness and timely delivery.
Change Coordinator at Tata Consultancy Services
May 1, 2020 - November 1, 2022Managed end-to-end Change Management; identified impact and risk; maintained Release & Change Management documentation and ServiceNow records; ensured changes meet operational requirements and acceptance testing; presented changes in CAB and PCR meetings; supported training.
Senior Test Analyst at Tata Consultancy Services
January 1, 2016 - August 1, 2018Analyzed BRD/FRD; prepared test plans and test cases; identified data defects and errors; created SQL queries for test execution; participated in UAT/PVT with business users; maintained test cases, execution status and defects in Jira; trained new joiners.
Test Analyst at Dell International Service
July 1, 2012 - January 1, 2016Analyzed requirements and prepared test data from PRD; performed functional testing of Harvard Pilgrim Health Care member portal and claims processing; tested API for member portal with Postman; verified policy verification, adjudication, and benefits coordination according to PRDs; logged defects and reported test status; conducted multiple SIT/UAT cycles.
Education
Bachelor of Technology in Computer Science & Engineering at Punjab Technical University
January 11, 2030 - January 1, 2012Qualifications
ISTQB Foundation Level Certification
January 11, 2030 - May 18, 2026Certified Agile Essentials Foundation Level
January 11, 2030 - May 18, 2026SCRUM PSM1 Certified
January 11, 2030 - May 18, 2026Industry Experience
Financial Services, Education, Retail, Energy & Utilities, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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