Hi there! I'm Josh Monroe, a business management student at Endicott College set to graduate in 2026, based in Rowley, MA. I love blending marketing strategy with hands-on operations to deliver great customer experiences. Through roles in hospitality, marketing, and youth programs, I’ve built teamwork, leadership, and problem-solving skills that help teams run smoothly and customers leave with a smile.

Hi there! I'm Josh Monroe, a business management student at Endicott College set to graduate in 2026, based in Rowley, MA. I love blending marketing strategy with hands-on operations to deliver great customer experiences. Through roles in hospitality, marketing, and youth programs, I’ve built teamwork, leadership, and problem-solving skills that help teams run smoothly and customers leave with a smile.

Available to hire

Hi there! I’m Josh Monroe, a business management student at Endicott College set to graduate in 2026, based in Rowley, MA. I love blending marketing strategy with hands-on operations to deliver great customer experiences.

Through roles in hospitality, marketing, and youth programs, I’ve built teamwork, leadership, and problem-solving skills that help teams run smoothly and customers leave with a smile.

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Language

English
Fluent

Work Experience

Shift Manager at The Grog
July 1, 2021 - Present
Managed daily restaurant operations, oversaw kitchen and server staff to ensure efficient workflow and high-quality service. Communicated with servers and kitchen staff to coordinate seating, optimize guest flow, and provide prompt customer support. Led a team to deliver consistent guest experiences and resolve issues as they arise.
Marketing Intern at 8 Waves Creative
January 1, 2026 - May 1, 2026
Assisted with business development meetings and contributed client-focused marketing ideas. Created social media and promotional content using Canva and Meta platforms. Supported SEO and digital marketing initiatives through content development, research, and branding. Updated and managed website content via WordPress, maintaining brand consistency in a fast-paced agency environment.

Education

Bachelor of Science in Business Management at Endicott College
January 11, 2030 - May 1, 2026

Qualifications

CITI Certified
January 11, 2030 - May 18, 2026

Industry Experience

Education, Professional Services, Travel & Hospitality, Media & Entertainment