I am a QA Engineer with eight years of hands-on experience across manual, functional, regression, integration, and end-to-end testing for telecom billing, CRM, and customer-facing web apps. I thrive in Agile teams, crafting test plans, validating complex business workflows, and leading defect lifecycles to deliver reliable software. I'm proficient in API testing with Postman, SQL validation, JIRA, and test case design. I also have hands-on practice with Playwright automation in JavaScript and I'm ISTQB certified. I'm actively upskilling in automation and seeking QA Engineer opportunities to drive quality and efficiency.

Jayashri Tiwatane

I am a QA Engineer with eight years of hands-on experience across manual, functional, regression, integration, and end-to-end testing for telecom billing, CRM, and customer-facing web apps. I thrive in Agile teams, crafting test plans, validating complex business workflows, and leading defect lifecycles to deliver reliable software. I'm proficient in API testing with Postman, SQL validation, JIRA, and test case design. I also have hands-on practice with Playwright automation in JavaScript and I'm ISTQB certified. I'm actively upskilling in automation and seeking QA Engineer opportunities to drive quality and efficiency.

Available to hire

I am a QA Engineer with eight years of hands-on experience across manual, functional, regression, integration, and end-to-end testing for telecom billing, CRM, and customer-facing web apps. I thrive in Agile teams, crafting test plans, validating complex business workflows, and leading defect lifecycles to deliver reliable software.

I’m proficient in API testing with Postman, SQL validation, JIRA, and test case design. I also have hands-on practice with Playwright automation in JavaScript and I’m ISTQB certified. I’m actively upskilling in automation and seeking QA Engineer opportunities to drive quality and efficiency.

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Experience Level

Expert
Expert
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Independent QA Practitioner
February 1, 2025 - Present
Building Playwright automation framework (JavaScript) and practicing API automation with Postman and RestAssured; continuing to strengthen domain knowledge through ISTQB certifications (CTFL, CT-GenAI) and Certified Scrum Master (CSM). Currently focused on upskilling in QA methodologies, Agile practices, and modern testing tools while actively seeking QA Engineer opportunities.
Career Break – Relocation & Professional Re-skilling
February 1, 2016 - January 31, 2025
Planned relocation to the United States and transitioned through H4 EAD immigration. Used the break to upskill in QA methodologies, Agile practices, and modern testing tools, including automation and API testing.
Test Lead at Wipro Technologies
March 1, 2010 - January 31, 2016
Managed end-to-end QA activities for Magyar Telekom – Billing & CRM Transformation. Designed and executed functional, regression, integration, exploratory, and end-to-end test cases; validated workflows including account management, billing, invoicing, payments, collections, and order management. Managed full defect lifecycle and collaborated with BAs, developers, onsite coordinators, and stakeholders. Onsite coordination during critical E2E and UAT phases; SQL validation and backend data verification for billing workflows.
Test Engineer at Reliance Communications
September 1, 2007 - March 31, 2010
Performed functional, integration, regression, and system testing for telecom billing and customer management systems. Validated end-to-end customer workflows, executed regression testing during production releases, tracked and documented defects, and collaborated with development teams for resolution. Tested broadband and DTH billing workflows including recharge and account management functionalities.

Education

Bachelor of Technology (Information Technology) at Dr. Babasaheb Ambedkar Technological University, Maharashtra, India
January 11, 2030 - May 19, 2026

Qualifications

ISTQB Certified Tester – GenAI Testing (CT-GenAI)
January 1, 2026 - May 19, 2026
Certified Scrum Master (CSM)
January 1, 2025 - May 19, 2026
ISTQB Certified Tester – Foundation Level (CTFL)
January 1, 2025 - May 19, 2026

Industry Experience

Telecommunications, Software & Internet, Professional Services