Hi, I'm Hanisha Ravuri, a results-driven QA and software implementation specialist who loves turning complex requirements into reliable software. Over the last seven years, I've supported enterprise solutions, customer implementations, quality assurance processes, data validation, and cross-functional collaboration to help teams ship high-quality products. I enjoy mentoring teams, building automation, and partnering with clients, developers, and stakeholders to improve testing efficiency and customer experience. I thrive in Agile environments and am comfortable working across web, mobile, and data-centric applications, particularly in utility and compliance domains.

Hanisha S. Ravuri

Hi, I'm Hanisha Ravuri, a results-driven QA and software implementation specialist who loves turning complex requirements into reliable software. Over the last seven years, I've supported enterprise solutions, customer implementations, quality assurance processes, data validation, and cross-functional collaboration to help teams ship high-quality products. I enjoy mentoring teams, building automation, and partnering with clients, developers, and stakeholders to improve testing efficiency and customer experience. I thrive in Agile environments and am comfortable working across web, mobile, and data-centric applications, particularly in utility and compliance domains.

Available to hire

Hi, I’m Hanisha Ravuri, a results-driven QA and software implementation specialist who loves turning complex requirements into reliable software. Over the last seven years, I’ve supported enterprise solutions, customer implementations, quality assurance processes, data validation, and cross-functional collaboration to help teams ship high-quality products.

I enjoy mentoring teams, building automation, and partnering with clients, developers, and stakeholders to improve testing efficiency and customer experience. I thrive in Agile environments and am comfortable working across web, mobile, and data-centric applications, particularly in utility and compliance domains.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Work Experience

Senior QA Engineer at RainFocus
June 1, 2019 - Present
Collaborated with cross-functional teams to support enterprise software implementations and product releases; performed business workflow validation, functional and regression testing to ensure alignment with customer requirements; tracked and reported defects using Jira; developed and maintained automated testing frameworks using Java, Selenium, TestNG, and Page Object Model; performed data validation and backend testing with SQL; identified production risks and communicated findings to management and technical teams; supported CI/CD deployment processes with Kubernetes, Docker, Jenkins, and Git-based workflows; assisted with troubleshooting, root cause analysis, and issue resolution in fast-paced production environments; contributed to improvements in testing efficiency, software quality, and customer experience.
Lead Software Quality Assurance Analyst at Industrial Training Services, Inc.
July 1, 2017 - June 1, 2019
Led QA activities for enterprise web and mobile applications supporting utility and compliance industry clients; collaborated with customers and internal teams to analyze requirements, validate workflows, and support successful software implementations; created project plans, testing strategies, documentation, and user-focused QA processes; mentored QA team members and coordinated testing efforts with internal and external stakeholders; executed backend testing and data validation using SQL queries, stored procedures, triggers, backup/restore operations, and database user management; supported API testing and service validation; participated in troubleshooting application issues, identifying root causes, and ensuring timely issue resolution; worked closely with development and support teams to improve application stability and customer satisfaction; tested across web, iOS, Android, and Windows platforms.
Information Technology Support Specialist at Brigham Young University – Idaho
August 1, 2016 - July 1, 2017
Delivered customer-focused technical support to faculty, staff, and students via phone, remote sessions, and in-person assistance; diagnosed and resolved hardware, software, network, and system-related issues; installed, configured, maintained, and upgraded Windows and Mac systems, printers, and networking equipment; assisted users with troubleshooting desktop applications, connectivity, and device configurations; maintained clear communication and problem-solving skills while supporting a high volume of service requests.
Teaching Assistant – Introduction to Programming at Brigham Young University – Idaho
August 1, 2014 - August 1, 2016
Assisted students in understanding programming concepts and problem-solving techniques in C++ courses; supported classroom instruction and provided one-on-one technical guidance to students; helped students debug code and build software development fundamentals; participated in hands-on projects involving programming and hardware integration.

Education

Executive Master of Science in Information Technology at University of the Cumberlands
January 11, 2030 - December 1, 2021
Bachelor of Science in Software Engineering at Brigham Young University – Idaho
January 11, 2030 - December 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services