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I am an IT Support professional with a background in Computer Engineering, and hands-on experience troubleshooting hardware and software, system maintenance, and user support. I am proficient in networking fundamentals, local server management (XAMPP/WAMP), and system security, thriving in fast-paced, compliance-driven environments, with strong problem-solving and customer service skills. I am currently completing IT Support training aligned with CompTIA A+ Core 1 & 2 certifications.…I am an IT Support professional with a background in Computer Engineering, and hands-on experience troubleshooting hardware and software, system maintenance, and user support. I am proficient in networking fundamentals, local server management (XAMPP/WAMP), and system security, thriving in fast-paced, compliance-driven environments, with strong problem-solving and customer service skills. I am currently completing IT Support training aligned with CompTIA A+ Core 1 & 2 certifications.

Ankitaben Sathvara

Full Stack Developer, Web Developer, Back-End Developer, +4

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I am an IT Support professional with a background in Computer Engineering, and hands-on experience troubleshooting hardware and software, system maintenance, and user support. I am proficient in networking fundamentals, local server management (XAMPP/WAMP), and system security, thriving in fast-paced, compliance-driven environments, with strong problem-solving and customer service skills. I am currently completing IT Support training aligned with CompTIA A+ Core 1 & 2 certifications.…I am an IT Support professional with a background in Computer Engineering, and hands-on experience troubleshooting hardware and software, system maintenance, and user support. I am proficient in networking fundamentals, local server management (XAMPP/WAMP), and system security, thriving in fast-paced, compliance-driven environments, with strong problem-solving and customer service skills. I am currently completing IT Support training aligned with CompTIA A+ Core 1 & 2 certifications.

Available to hire

I am an IT Support professional with a background in Computer Engineering, and hands-on experience troubleshooting hardware and software, system maintenance, and user support.

I am proficient in networking fundamentals, local server management (XAMPP/WAMP), and system security, thriving in fast-paced, compliance-driven environments, with strong problem-solving and customer service skills. I am currently completing IT Support training aligned with CompTIA A+ Core 1 & 2 certifications.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

IT Support Trainee at Primed Talent UK

January 1, 2026 - Present

Delivered hands-on IT support in a structured training environment, simulating real service desk operations; configured desktops, laptops, printers, and peripherals; troubleshot hardware, software, and network issues (IP conflicts, Wi-Fi connectivity, and shared drive access); performed Active Directory administration, including user creation, password resets, account unlocks, and group management; administered Microsoft 365 onboarding, license assignment, and mailbox permissions; logged and resolved support tickets through full incident lifecycle; supported mobile devices and application installation; documented incidents and resolutions; collaborated in team-based troubleshooting to ensure timely resolution and effective communication.

Full Stack Developer at Connectec

January 1, 2025 - February 1, 2025

Implemented version control with Git for collaborative development; conducted end-to-end project development from requirements gathering, system design, to deployment; configured and maintained local servers (XAMPP/WAMP); assisted in debugging applications and resolving user-reported issues; collaborated in team-based troubleshooting and problem-solving; documented development processes and deployments.

PHP Developer at Sam’s Designs

July 1, 2018 - June 1, 2022

Developed and maintained client websites using PHP, HTML, CSS, JavaScript, and SQL; debugged and resolved technical issues on client sites; integrated third-party APIs (payment gateways, social media, and analytics); implemented Git for version control and collaborative development; provided technical guidance to clients for updates and basic troubleshooting.