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Hi, I’m Priyanka Pendam, a Senior QA Test Analyst with 9 years of hands-on experience delivering high-quality software across Retail, Public Sector, Salesforce, Health & Technology, Telecom, and Banking & Finance domains. I excel at managing end-to-end testing, defining test strategies, driving defect resolution, and ensuring production readiness for complex business applications. I enjoy collaborating with product managers, developers, and stakeholders to ensure quality and customer satisfaction. I am passionate about automation, API testing, and building scalable QA frameworks for web, mobile, and backend systems.…Hi, I’m Priyanka Pendam, a Senior QA Test Analyst with 9 years of hands-on experience delivering high-quality software across Retail, Public Sector, Salesforce, Health & Technology, Telecom, and Banking & Finance domains. I excel at managing end-to-end testing, defining test strategies, driving defect resolution, and ensuring production readiness for complex business applications. I enjoy collaborating with product managers, developers, and stakeholders to ensure quality and customer satisfaction. I am passionate about automation, API testing, and building scalable QA frameworks for web, mobile, and backend systems.

Priyanka Pendam

Web Developer, Full Stack Developer, Back-End Developer, +2

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Hi, I’m Priyanka Pendam, a Senior QA Test Analyst with 9 years of hands-on experience delivering high-quality software across Retail, Public Sector, Salesforce, Health & Technology, Telecom, and Banking & Finance domains. I excel at managing end-to-end testing, defining test strategies, driving defect resolution, and ensuring production readiness for complex business applications. I enjoy collaborating with product managers, developers, and stakeholders to ensure quality and customer satisfaction. I am passionate about automation, API testing, and building scalable QA frameworks for web, mobile, and backend systems.…Hi, I’m Priyanka Pendam, a Senior QA Test Analyst with 9 years of hands-on experience delivering high-quality software across Retail, Public Sector, Salesforce, Health & Technology, Telecom, and Banking & Finance domains. I excel at managing end-to-end testing, defining test strategies, driving defect resolution, and ensuring production readiness for complex business applications. I enjoy collaborating with product managers, developers, and stakeholders to ensure quality and customer satisfaction. I am passionate about automation, API testing, and building scalable QA frameworks for web, mobile, and backend systems.

Available to hire

Hi, I’m Priyanka Pendam, a Senior QA Test Analyst with 9 years of hands-on experience delivering high-quality software across Retail, Public Sector, Salesforce, Health & Technology, Telecom, and Banking & Finance domains. I excel at managing end-to-end testing, defining test strategies, driving defect resolution, and ensuring production readiness for complex business applications.

I enjoy collaborating with product managers, developers, and stakeholders to ensure quality and customer satisfaction. I am passionate about automation, API testing, and building scalable QA frameworks for web, mobile, and backend systems.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Senior QA Test Analyst at Adore Beauty

May 1, 2025 - Present

First QA hire, established the QA function from scratch; built end-to-end QA processes, release workflows, defect standards, and scalable testing frameworks across web, mobile apps, backend systems, and POS. Led QA delivery across 4 product streams, owning testing quality and production readiness; built 1000+ test cases; managed cross-browser/device testing and full defect lifecycle to minimize production defects; delivered QA strategies and risk assessments influencing go/no-go decisions.

Senior Test Analyst at Country Road Group

August 1, 2023 - March 1, 2025

Led testing across 4 cross-functional IT squads; defect tracking for 150+ defects; executed 100+ test cases per brand; validated payment flows across multiple brands resulting in high payment success; coordinated with third-party vendors; performed API testing and campaign-based A/B testing.

Salesforce Test Analyst (Fixed Term Contract) at Salesforce, Melbourne

March 1, 2023 - August 1, 2023

Developed 30+ detailed manual test plans ensuring full acceptance criteria coverage; identified and resolved 150+ defects; tested Salesforce Case Management and Service Cloud workflows; contributed to SAFe agile ceremonies and early testing strategies, reducing critical defects by 30%.

OTT Platform Test Analyst at Foxtel Group, Melbourne

July 1, 2021 - March 1, 2023

Performed functional, regression and integration testing on 50+ backend systems and 10+ microservices; executed 100+ UAT workflows; 300+ API test scenarios; managed 100+ defects; collaborated on CI/CD and AWS service testing.

Automation Test Engineer at HeadUp Labs, Melbourne

March 1, 2021 - May 1, 2021

Created 30+ automated API test cases; developed SAS tokens to access Azure Storage; used Newman to record responses and automate API checks.

Senior Test and Automation Engineer at ABN AMRO Bank, Mumbai & Amsterdam

October 1, 2016 - October 1, 2019

Executed BAT, UAT, functional, integration and regression testing across UI/UX and backend services; automated 20+ test scenarios; validated payment flows and Siebel/Salesforce/JAVA-based services; reduced manual effort through UFT-based automation.