I'm Yosra, a results-oriented Business/Functional Analyst with hands-on experience in consulting and cross-functional project environments in Portugal. I enjoy translating complex business needs into clear, feasible solutions, supporting both the business and IT sides to ensure successful delivery. I’m continuously expanding my data skills (SQL, ETL, dashboards) and thrive working with diverse teams to drive operational improvements and value.

BENHASSEN Yosra

I'm Yosra, a results-oriented Business/Functional Analyst with hands-on experience in consulting and cross-functional project environments in Portugal. I enjoy translating complex business needs into clear, feasible solutions, supporting both the business and IT sides to ensure successful delivery. I’m continuously expanding my data skills (SQL, ETL, dashboards) and thrive working with diverse teams to drive operational improvements and value.

Available to hire

I’m Yosra, a results-oriented Business/Functional Analyst with hands-on experience in consulting and cross-functional project environments in Portugal. I enjoy translating complex business needs into clear, feasible solutions, supporting both the business and IT sides to ensure successful delivery. I’m continuously expanding my data skills (SQL, ETL, dashboards) and thrive working with diverse teams to drive operational improvements and value.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert

Language

Portuguese
Beginner
French
Advanced
English
Advanced

Work Experience

Business/Functional Analyst at Amaris Consulting, Portugal
February 1, 2025 - Present
Improved operational efficiency by analyzing and optimizing existing processes; collected, analyzed, and challenged business requirements to ensure clarity, feasibility, and alignment with organizational goals; validated BRDs and authored Detailed Functional Specifications (DFS); defined suitable functional solutions and contributed to implementation cost estimations; created and maintained functional documentation; supported end users during testing; provided functional support to IT teams throughout project phases; communicated regularly with internal stakeholders to provide project updates.
Business/Functional Analyst at Nestlé, Portugal
March 1, 2024 - February 1, 2025
Managed end-to-end cash collection processes in SAP, ensuring accurate invoicing, timely payments, and efficient dispute resolution; built financial reports and dashboards in Power BI to identify trends and support cash flow optimization; collaborated with cross-functional teams to resolve financial discrepancies and streamline internal processes; currently strengthening analytical capabilities by learning SQL to support more advanced data manipulation and reporting.
Business/Functional Analyst, Data Analyst at Accenture, Portugal
January 1, 2023 - February 1, 2024
Worked as a Data Analyst for clients such as Google, Facebook, and Instagram, analyzing social media content for French-speaking markets and ensuring compliance with platform policies; contributed to process improvement initiatives, enhancing delivery timelines and increasing reporting accuracy; performed ETL activities to prepare, transform, and structure data; developed monthly reports and dashboards to monitor performance and operational trends; took on Business Analyst responsibilities focused on creating and managing test plans, following up on solution implementation, and producing functional documentation.

Education

Master's Degree in Biotechnological Engineering at Instituto Politécnico de Bragança, Portugal
January 11, 2030 - January 1, 2022
Bachelor's Degree in Medical Biology at Monastir Institute of Health Sciences, Tunisia
January 11, 2030 - January 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Software & Internet, Consumer Goods

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert