Front-end web developer and Computer Science graduate specializing in front-end development, website maintenance, and technical support. Experienced in redesigning user interfaces, managing client support requests, and configuring complex web elements like lead routing and data flows for enterprise clients. Able to blend functional design with technical problem-solving to build responsive, high-performance digital storefronts. Also provides non-voice customer support across TikTok, Instagram, Facebook, and email using Jishii, managing daily tasks, coordinating with teammates, and tracking project updates.…

Sherwin Estrada

Front-end web developer and Computer Science graduate specializing in front-end development, website maintenance, and technical support. Experienced in redesigning user interfaces, managing client support requests, and configuring complex web elements like lead routing and data flows for enterprise clients. Able to blend functional design with technical problem-solving to build responsive, high-performance digital storefronts. Also provides non-voice customer support across TikTok, Instagram, Facebook, and email using Jishii, managing daily tasks, coordinating with teammates, and tracking project updates.…

Available to hire

Front-end web developer and Computer Science graduate specializing in front-end development, website maintenance, and technical support. Experienced in redesigning user interfaces, managing client support requests, and configuring complex web elements like lead routing and data flows for enterprise clients.

Able to blend functional design with technical problem-solving to build responsive, high-performance digital storefronts. Also provides non-voice customer support across TikTok, Instagram, Facebook, and email using Jishii, managing daily tasks, coordinating with teammates, and tracking project updates.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
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Language

English
Intermediate

Work Experience

Web Developer (Front-End) at Pixel Motion (Remote)
September 1, 2025 - Present
Manage front-end web development, ongoing website maintenance, and technical support for high-traffic automated dealership websites. Co-develop and execute comprehensive site redesigns, ensuring responsive layouts, cross-browser compatibility, and adherence to OEM brand compliance guidelines. Collaborate with DevOps and development teams to support seamless site deployments, conduct quality assurance to ensure zero downtime, and deliver pixel-perfect UI execution. Handle technical support requests by translating complex web issues into clear, actionable updates for cross-functional teams and clients.
Customer Service Representative (Non-voice) at Brand Link Philippines, Baguio City
October 1, 2024 - April 20, 2025
Provide non-voice customer service support handling daily customer inquiries and issues. Use Jishii to manage customer interactions across TikTok, Instagram, Facebook, and email. Coordinate with team members on daily tasks, ensure timely follow-ups, and track updates to project or support requests.
Full Stack Web Developer Intern at Accenture Philippines (Remote)
May 1, 2024 - August 1, 2024
Completed a Full Stack Development internship through Accenture Technology Academy (ATA). Gained hands-on experience in both front-end and back-end technologies. Built responsive layouts and UI components using HTML/CSS and collaborated with agile teams to design and implement UI/UX components balancing creative aesthetics with functional requirements in web-based projects.
Intern Team Leader at Accenture
May 1, 2024 - August 31, 2024
Assigned to Accenture’s Accenture Technology Academy (ATA) Program. Enrolled in the Full-stack Development curriculum. Gained hands-on experience with various front-end and back-end technologies. Engaged in both front-end and back-end tasks, learning and applying a range of programming skills. Attended ATA Java learning session with University of the Cordilleras.
Supervisor at Nostrax Cyber Café
March 1, 2024 - July 31, 2024
Provided exceptional customer service, addressing and resolving issues promptly to ensure customer satisfaction. Managed the Nostrax Cyber Café Facebook page through Meta Business Suite. Directed a team of staff members, fostering a positive work environment and motivating them to achieve performance goals. Trained new team members on operational procedures and customer service standards, contributed to their growth. Coordinated staff schedules, optimized shift coverage, and managed time-off requests to maintain adequate staffing levels. Identified and addressed operational challenges, including technical issues and customer complaints, to maintain a high standard of service. Maintained accurate records of sales, customer feedback, and operational issues, and reported findings to the Area Manager and Operations Manager.

Education

Bachelor of Science in Computer Science at University of the Cordilleras
September 1, 2024 - May 28, 2026
Secondary Education at Benguet National High School - Main
January 11, 2030 - July 1, 2021
Primary Education at Calantas Elementary School
January 11, 2030 - March 1, 2015
Bachelor of Science in Computer Science at University of the Cordilleras, Baguio City
January 1, 2020 - September 1, 2024

Qualifications

Certificate of Completion (Accenture Technology Academy)
August 10, 2024 - May 28, 2026
Natural Language Processing (NLP) Training Workshop
October 19, 2023 - October 20, 2023
Cybersecurity as a Social Science
May 20, 2024 - May 28, 2026
Workforce Essentials
May 21, 2024 - May 28, 2026

Industry Experience

Professional Services, Software & Internet, Education, Media & Entertainment, Retail

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
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