Available to hire
I am a Senior Learning Developer, Instructional Designer and Learning Consultant with over 15 years’ experience designing and delivering digital learning, blended programmes and performance support content across the NHS, Government, Utilities, Rail, Financial Services and international enterprise organisations.
I turn complex systems, policy, process and technical content into clear, engaging learning that supports adoption and improves performance. I am a trusted contractor who delivers high-quality outputs at pace, including scenario-based modules, simulations, assessments, guides, templates and reusable design standards. I excel at stakeholder management, governance and QA, leaving clients with consistent, maintainable learning assets.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Work Experience
Learning Consultant & Content Developer at Audley Travel
September 1, 2025 - March 1, 2026Designed and delivered 12 end-to-end, role-based interactive learning modules for a large-scale Salesforce transformation programme. Translated operational change requirements into practical, scenario-based learning to improve confidence and adoption. Introduced governance, storyboard standards and iterative review processes to ensure consistent, polished outputs. Collaborated with international SMEs and senior stakeholders to align learning with operational goals.
Digital Transformation & Learning Manager at Isle of Wight North & East Primary Care Network (NHS)
March 1, 2024 - September 1, 2025Led digital learning, behavioural change and technology adoption across six GP surgeries. Designed practical, inclusive learning for senior leaders, clinical leads, operational teams and suppliers, helping staff build confidence in AI-enabled workflows and improved ways of working. Aligned learning activity to organisational objectives, delivering measurable impact including 236 GP hours saved within the first two months of AI implementation.
Senior Digital Design & Learning Consultant at MyInCase Ltd
July 1, 2020 - January 31, 2024Delivered bespoke digital learning and behavioural change solutions in agile, fast-paced consultancy environments. Designed blended programmes, immersive learning and scenario-based modules using Articulate Storyline 360 and Rise. Worked with international SMEs, Business Analysts and stakeholders to turn complex systems, processes and content into clear learning journeys, FAQs, SOPs and performance support materials. Managed reviews, QA and rapid prototyping to improve content quality and adoption.
Senior L&D Consultant / Manager at Cornerstone
April 1, 2020 - July 31, 2020Coaching a team of developers during Covid, bringing them back on track and working as one team on a CPS project.
Instructional Designer & eLearning Developer at Network Rail
January 1, 2020 - April 30, 2020Designed and developed a contract law eLearning programme for a regulated rail environment, applying ADDIE/SAM and immersive instructional design techniques. Produced storyboards, interactive modules, assessments and engagement activities for operational users, ensuring accuracy, usability and practical application. Delivered to tight deadlines while maintaining quality, compliance and stakeholder expectations.
Instructional Designer & eLearning Developer at Thames Water
February 1, 2019 - January 31, 2020Designed and developed eLearning modules for a major utility client in Reading/Swindon, applying instructional design methodologies and creating practical learning assets for operational users.
Instructional Designer & eLearning Developer at EDF Energy
August 1, 2018 - February 1, 2019Created eLearning content for a major energy provider, delivering solutions that supported regulatory and safety training requirements.
Instructional Designer & eLearning Developer at Good eLearning
April 1, 2018 - July 1, 2018Delivered multiple eLearning modules for clients in London, focusing on accessibility, usability and performance support.
Instructional Designer & eLearning Developer at Fenturi, Inc / DHL Germany
October 1, 2017 - March 1, 2018Developed learning solutions for DHL-related training initiatives in Germany, collaborating with cross-functional teams.
Instructional Designer & eLearning Developer at Sony PlayStation
January 1, 2017 - October 1, 2017Created engaging learning content for PlayStation operations and product training.
Instructional Designer & eLearning Developer at Government Contract
November 1, 2016 - January 1, 2017Delivered DV-cleared training content for government-related projects.
Instructional Designer & eLearning Developer at Nationwide Building Society
April 1, 2015 - November 1, 2016Produced learning modules for financial services and regulatory compliance.
Instructional Designer & eLearning Developer at ICU, Smiths Group PLC
July 1, 2014 - April 1, 2015Developed safety and operations eLearning content for manufacturing environments.
Instructional Designer & eLearning Developer at Co-Op Bank
March 1, 2014 - July 1, 2014Created training materials for retail banking operations.
Instructional Designer & eLearning Developer at King’s College, London
July 1, 2013 - March 1, 2014Developed learning resources for academic and research staff.
Instructional Designer & eLearning Developer at Jaguar Land Rover
April 1, 2013 - July 1, 2013Created training and onboarding modules for automotive manufacturing teams.
Instructional Designer & eLearning Developer at Warwick County Council
February 1, 2013 - April 1, 2013Delivered customised learning for local government projects.
Instructional Designer & eLearning Developer at Barclaycard
October 1, 2012 - January 1, 2013Created financial services training content for card services teams.
Instructional Designer & eLearning Developer at CloudPay Global Payroll
January 1, 2012 - October 1, 2012Developed payroll & compliance training modules.
Instructional Designer & eLearning Developer at ADP Dealer Services (BMW, Mini, Ford)
March 1, 2010 - October 1, 2011Created dealer training content and process education.
Education
Masters of Business Administration (MBA) – Distinction at University of East London
January 11, 2030 - January 1, 2025Storyline 360 development at Omniplex
January 1, 2019 - December 31, 2019Foundation Diploma in Graphic Design at Shaw Academy
January 1, 2017 - December 31, 2017Foundation Diploma in Web Development at Shaw Academy
January 1, 2017 - December 31, 2017Foundation in Photography at Shaw Academy
January 1, 2017 - December 31, 2017Tap accreditation eLearning Design at The Training Foundation/Chester Uni
January 1, 2011 - June 4, 2026Qualifications
Higher National Diploma, EQF L5 in Graphic Design - Merit
January 11, 2030 - January 1, 2020Tap accreditation eLearning Design
January 1, 2011 - June 4, 2026Agile Scrum Retrospective
January 1, 2024 - June 4, 2026Industry Experience
Healthcare, Government, Professional Services, Energy & Utilities, Transportation & Logistics, Travel & Hospitality, Financial Services, Education, Software & Internet, Media & Entertainment, Retail
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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