Available to hire
I am a detail-oriented and tech-savvy virtual assistant with a solid background in administrative support, operations coordination, and client management. I previously worked as a mental health program administrator, where I learned to organize workflows, maintain confidential records, and support leadership operations, all while prioritizing client well-being. I pride myself on clear communication, strong problem-solving, discretion, and adaptability in fast-paced environments. I excel at coordinating schedules, managing documentation workflows, and collaborating with remote teams to deliver reliable support.
Experience Level
Intermediate
Intermediate
Work Experience
Manager & Lead Administrator at Sober Homes
January 1, 2023 - May 1, 2025Managed daily administrative and operational activities for a residential recovery program, coordinated schedules for counselors, staff, and program activities, and maintained confidential client records in line with privacy policies.
Administrator & Counselor at Recovery Options Treatment Center
January 1, 2022 - December 31, 2023Managed appointment scheduling and client records while supporting operational planning and internal processes; coordinated communication between clients, therapists, and management to ensure documentation workflows.
Counselor (Administrative Support Role) at Polka Dots Wellness Center
January 1, 2022 - December 31, 2022Assisted with client intake documentation, record management, and the preparation of progress reports; supported communication between therapists and administrative staff.
Counselor at Dove International Mental Health
January 1, 2020 - December 31, 2021Maintained detailed session notes and client progress records while managing schedules and appointments; communicated with support teams and referral partners to ensure continuity of care.
Education
Certificate at ALX Africa
January 1, 2025 - June 4, 2026Diploma at SAPTA
January 1, 2019 - December 31, 2020Diploma at Gretsa University
January 1, 2015 - December 31, 2017Kenya Certificate of Secondary Education at Dagoretti High School
January 1, 2009 - December 31, 2012Qualifications
Certificate in Virtual Assistance & Digital Productivity
January 1, 2025 - June 4, 2026Industry Experience
Healthcare, Professional Services, Education
Experience Level
Intermediate
Intermediate
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