I am a tech enthusiast with 7 years of experience in customer service and teaching, now transitioning into tech roles with a customer-centric mindset. I believe the customer should be at the center of every business decision, and I’m excited to apply that perspective to building better digital experiences. I began my career as a mathematics teacher, sharpening my problem-solving and critical-thinking skills, and after relocating to Australia I expanded into customer service, where I developed strong stakeholder management and communication abilities. This combination sparked my interest in how technology can improve user experiences, streamline operations, and solve real-world problems. Through the _nology program, I upskilled in programming and learned to bridge technical solutions with user needs. I’m eager to contribute meaningfully in a tech environment while continuing to grow. I have worked on a range of software projects, from full-stack applications to notification systems for student profiles, and I am motivated to bring a service-oriented mindset to technology teams to deliver impactful solutions.

Nisha Sharma

I am a tech enthusiast with 7 years of experience in customer service and teaching, now transitioning into tech roles with a customer-centric mindset. I believe the customer should be at the center of every business decision, and I’m excited to apply that perspective to building better digital experiences. I began my career as a mathematics teacher, sharpening my problem-solving and critical-thinking skills, and after relocating to Australia I expanded into customer service, where I developed strong stakeholder management and communication abilities. This combination sparked my interest in how technology can improve user experiences, streamline operations, and solve real-world problems. Through the _nology program, I upskilled in programming and learned to bridge technical solutions with user needs. I’m eager to contribute meaningfully in a tech environment while continuing to grow. I have worked on a range of software projects, from full-stack applications to notification systems for student profiles, and I am motivated to bring a service-oriented mindset to technology teams to deliver impactful solutions.

Available to hire

I am a tech enthusiast with 7 years of experience in customer service and teaching, now transitioning into tech roles with a customer-centric mindset. I believe the customer should be at the center of every business decision, and I’m excited to apply that perspective to building better digital experiences. I began my career as a mathematics teacher, sharpening my problem-solving and critical-thinking skills, and after relocating to Australia I expanded into customer service, where I developed strong stakeholder management and communication abilities. This combination sparked my interest in how technology can improve user experiences, streamline operations, and solve real-world problems. Through the _nology program, I upskilled in programming and learned to bridge technical solutions with user needs. I’m eager to contribute meaningfully in a tech environment while continuing to grow.

I have worked on a range of software projects, from full-stack applications to notification systems for student profiles, and I am motivated to bring a service-oriented mindset to technology teams to deliver impactful solutions.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate

Work Experience

Consultant at IAG
January 1, 2022 - Present
A results-driven professional specialising in managing claims with precision and empathy. Strong interpersonal skills enabling seamless communication to build trust and maintain professional relationships.
Maths Professor at FIITJEE
January 1, 2016 - January 1, 2021
Experience in teaching Mathematics has developed strong analytical skills and the ability to adapt to diverse learning styles while fostering critical thinking.

Education

Full Stack Engineer Program at Nology
January 11, 2030 - January 1, 2025
Master of VLSI & Microelectronics at Chandigarh University
January 11, 2030 - January 1, 2015
CCNA at Kangan Institution
January 11, 2030 - January 1, 2023
Bachelors of Technology at Punjab Technical University
January 11, 2030 - January 1, 2013

Qualifications

CCNA
January 1, 2023 - June 7, 2026

Industry Experience

Education, Software & Internet, Computers & Electronics

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate

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