I am a motivated and detail-oriented software engineer with hands-on experience in full-stack development, mobile and desktop applications, server configuration, and customer support. I am a strong communicator who enjoys solving problems and sharing knowledge to help others grow. I am seeking an opportunity to contribute to a dynamic engineering or IT support team. I thrive under pressure and value delivering reliable, user-friendly solutions. I continuously seek to expand my technical skills and collaborate with cross-functional teams to create impactful software and IT solutions.

THELMA BATANG MESEI

I am a motivated and detail-oriented software engineer with hands-on experience in full-stack development, mobile and desktop applications, server configuration, and customer support. I am a strong communicator who enjoys solving problems and sharing knowledge to help others grow. I am seeking an opportunity to contribute to a dynamic engineering or IT support team. I thrive under pressure and value delivering reliable, user-friendly solutions. I continuously seek to expand my technical skills and collaborate with cross-functional teams to create impactful software and IT solutions.

Available to hire

I am a motivated and detail-oriented software engineer with hands-on experience in full-stack development, mobile and desktop applications, server configuration, and customer support. I am a strong communicator who enjoys solving problems and sharing knowledge to help others grow. I am seeking an opportunity to contribute to a dynamic engineering or IT support team.

I thrive under pressure and value delivering reliable, user-friendly solutions. I continuously seek to expand my technical skills and collaborate with cross-functional teams to create impactful software and IT solutions.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent
French
Intermediate

Work Experience

IT Instructor / Computing Tutor at TTSET GLOBAL
October 1, 2024 - Present
Taught basic computing skills to beginners. Assisted learners in understanding digital tools and productivity software. Provided technical support and guided students through practical exercises.
Customer Service Representative at GetGoTech Solutions
January 1, 2024 - Present
Provided customer support through calls, messages, and digital platforms. Assisted clients with technical troubleshooting and product inquiries. Documented customer issues and escalated complex cases to the technical team. Ensured customer satisfaction by delivering clear, friendly, and timely responses. Guided users through basic setup, usage, and problem-solving steps.
Software Engineering Intern at PEFSCOM System Group Ltd
June 1, 2023 - July 1, 2023
Developed and maintained full-stack web applications. Built mobile and desktop applications for internal use. Configured and managed Ubuntu servers for deployment. Performed software updates, debugging, and maintenance tasks.

Education

Higher National Diploma at Higher Institute of Professional Excellence (HIPE)
January 1, 2023 - January 1, 2024
GCE Advanced Level at Institute Tonji Bonaberi Douala
January 1, 2021 - January 1, 2022
GCE Ordinary Level at Institute Tonji Bonaberi Douala
January 1, 2019 - January 1, 2020
Higher National Diploma (HND) — Software Engineering at Higher Institute of Professional Excellence (HIPE), Douala
January 1, 2023 - January 1, 2024
GCE Advanced Level at Institute Tonji Bonaberi, Douala
January 1, 2021 - January 1, 2022
GCE Ordinary Level at Institute Tonji Bonaberi, Douala
January 1, 2019 - January 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Education, Professional Services, Computers & Electronics

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate