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Hi, I’m Michael Ho, a senior software engineer with a passion for building enterprise-grade web apps and SaaS platforms. Over the past decade, I’ve designed and delivered scalable systems—from workflow automation and document processing pipelines to multi-tenant platforms that serve thousands of users. I enjoy turning complex requirements into robust, maintainable software that improves operations and user experiences. In leadership and collaboration roles, I guide teams through end-to-end product development, champion cloud-native architectures, and modernize legacy platforms. I prioritize performance, reliability, and observability while mentoring engineers to grow their skills and ship high-quality software.…Hi, I’m Michael Ho, a senior software engineer with a passion for building enterprise-grade web apps and SaaS platforms. Over the past decade, I’ve designed and delivered scalable systems—from workflow automation and document processing pipelines to multi-tenant platforms that serve thousands of users. I enjoy turning complex requirements into robust, maintainable software that improves operations and user experiences. In leadership and collaboration roles, I guide teams through end-to-end product development, champion cloud-native architectures, and modernize legacy platforms. I prioritize performance, reliability, and observability while mentoring engineers to grow their skills and ship high-quality software.

Michael Ho

Web Developer, Full Stack Developer, Back-End Developer, +2

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Hi, I’m Michael Ho, a senior software engineer with a passion for building enterprise-grade web apps and SaaS platforms. Over the past decade, I’ve designed and delivered scalable systems—from workflow automation and document processing pipelines to multi-tenant platforms that serve thousands of users. I enjoy turning complex requirements into robust, maintainable software that improves operations and user experiences. In leadership and collaboration roles, I guide teams through end-to-end product development, champion cloud-native architectures, and modernize legacy platforms. I prioritize performance, reliability, and observability while mentoring engineers to grow their skills and ship high-quality software.…Hi, I’m Michael Ho, a senior software engineer with a passion for building enterprise-grade web apps and SaaS platforms. Over the past decade, I’ve designed and delivered scalable systems—from workflow automation and document processing pipelines to multi-tenant platforms that serve thousands of users. I enjoy turning complex requirements into robust, maintainable software that improves operations and user experiences. In leadership and collaboration roles, I guide teams through end-to-end product development, champion cloud-native architectures, and modernize legacy platforms. I prioritize performance, reliability, and observability while mentoring engineers to grow their skills and ship high-quality software.

Available to hire

Hi, I’m Michael Ho, a senior software engineer with a passion for building enterprise-grade web apps and SaaS platforms. Over the past decade, I’ve designed and delivered scalable systems—from workflow automation and document processing pipelines to multi-tenant platforms that serve thousands of users. I enjoy turning complex requirements into robust, maintainable software that improves operations and user experiences.

In leadership and collaboration roles, I guide teams through end-to-end product development, champion cloud-native architectures, and modernize legacy platforms. I prioritize performance, reliability, and observability while mentoring engineers to grow their skills and ship high-quality software.

Skills

Experience Level

Expert

Expert

Expert

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Expert

Expert

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Expert

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Expert

Work Experience

Senior Software Engineer at StartJot

April 1, 2024 - Present

Architected an enterprise document intelligence platform using NestJS, Next.js, PostgreSQL, Redis, and AWS to automate ingestion, AI-powered classification, workflow orchestration, and reporting across multiple enterprise environments. Built a Next.js application for document review, approval workflows, and knowledge discovery, enabling business users to manage high-volume operational documents through a unified interface. Developed configurable workflow management to define automation rules, approval processes, and document routing without engineering involvement. Designed backend services for document processing pipelines, metadata management, user permissions, audit history, and workflow execution. Implemented multi-tenant SaaS features including tenant isolation, RBAC, organization management, and secure onboarding. Created operational dashboards and reporting tools for workflow performance, document processing metrics, user activity, and platform utilization. Implemented event-dri

Senior Software Engineer at Notable

September 1, 2020 - March 1, 2024

Developed healthcare workflow applications using React, TypeScript, PostgreSQL, and AWS, digitizing patient intake, insurance eligibility verification, consent management, and care coordination. Built React-based operational portals for patient onboarding, referral tracking, appointment scheduling, and care coordination through a unified interface. Created self-service patient experiences that streamlined registrations, reduced manual administrative effort, and improved engagement. Designed backend services supporting referrals, insurance eligibility verification, appointment coordination, and healthcare workflow automation. Integrated Epic and Cerner to securely synchronize patient records and scheduling data across clinical environments. Built interoperability services supporting FHIR and HL7 standards for standardized data exchange. Developed dashboards showing patient engagement, referral completion, scheduling performance, and operational metrics. Implemented real-time reminders a

Software Engineer at Zazz

June 1, 2014 - August 1, 2020

Developed scheduling and booking applications for provider availability management, appointment coordination, waitlist prioritization, and automated customer notifications. Built customer-facing web applications and admin portals using AngularJS, later modernizing with React. Implemented backend services for appointment management, customer accounts, billing operations, and order processing. Integrated Stripe and PayPal for subscriptions, invoicing, refunds, and reconciliation. Designed order management with inventory synchronization, fulfillment workflows, shipment tracking, and customer communications. Built location-aware services with real-time tracking and geographic search. Created analytics dashboards for operations and sales. Implemented authentication, authorization, and RBAC across admin and customer-facing apps. Improved performance by optimizing databases, caching, and refactoring services. Introduced automated testing practices to improve release quality. Supported AWS dep