I am an aspiring network support specialist with hands-on knowledge of networking fundamentals, system troubleshooting, and IT support. I am currently working as a Document Controller, where I have developed strong organizational and technical documentation skills in a structured, fast-paced environment. I am eager to transition into a network support role, combining my growing IT expertise with proven attention to detail, problem-solving ability, and process management experience.

NADA MOHAMED ALI

I am an aspiring network support specialist with hands-on knowledge of networking fundamentals, system troubleshooting, and IT support. I am currently working as a Document Controller, where I have developed strong organizational and technical documentation skills in a structured, fast-paced environment. I am eager to transition into a network support role, combining my growing IT expertise with proven attention to detail, problem-solving ability, and process management experience.

Available to hire

I am an aspiring network support specialist with hands-on knowledge of networking fundamentals, system troubleshooting, and IT support. I am currently working as a Document Controller, where I have developed strong organizational and technical documentation skills in a structured, fast-paced environment.

I am eager to transition into a network support role, combining my growing IT expertise with proven attention to detail, problem-solving ability, and process management experience.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

Arabic
Fluent
English
Advanced
French
Intermediate

Work Experience

Document Controller and Legal Administrative Officer (IP/Trademark) at ROUSE International Company
January 1, 2019 - Present
Intermediary between client and agent to file or renew trademarks; review documents at all stages; issue final certificate; approve filing of new trademarks; coordinate with agents to ensure trademark protection.
Bank Customer Service Representative (Summer Training) at CIB (Commercial International Bank)
January 1, 2016 - January 1, 2016
Bank customer service training to resolve issues for banking customers, ensuring outstanding banking experience and informing/suggesting new banking products and services.
Active Member at RESALA Charity Association
January 1, 2014 - January 1, 2015
Participating in KESAA programs for two years to help others; organizing and collecting clothes for mega events.
Product Market Surveyor at EDITA Market Survey
January 1, 2014 - January 1, 2014
Product market survey to study customer behavior and collect satisfaction analyses about launching new products.

Education

Business Information System (BIS) at Helwan University
January 11, 2030 - June 16, 2026

Qualifications

Cisco CCNA
January 11, 2030 - June 16, 2026
Cisco CCNP
January 11, 2030 - June 16, 2026

Industry Experience

Media & Entertainment, Education, Professional Services, Software & Internet, Financial Services, Non-Profit Organization