Available to hire
I am a Senior Salesforce Developer with 8+ years of experience delivering enterprise-scale solutions across Sales, Service, and Experience Cloud. I specialize in Apex, Lightning Web Components (LWC), integrations, and Salesforce DevOps, and I have a track record of supporting large Agile teams and modernizing legacy systems.
I actively explore Salesforce AI capabilities including Einstein Prompt Builder and Agentforce-driven automation, and I mentor teammates on best practices and platform standards to deliver scalable, maintainable results.
Experience Level
Language
English
Fluent
Work Experience
Sr. Salesforce Developer at Genesys
May 1, 2022 - PresentDesign and develop enterprise Salesforce solutions using Apex, LWC, and Experience Cloud to support large-scale customer service operations. Build reusable Lightning Web Components to optimize case management workflows and agent productivity. Implement REST-based integrations and platform events for real-time data exchange with external systems. Apply AI-assisted data quality checks with Einstein Prompt Builder and collaborate with AI/automation teams to pilot generative AI use cases. Serve as SME for Salesforce customization, integrations, and automation best practices. Lead end-to-end feature delivery using CI/CD pipelines, Git-based version control, and DevOps standards. Perform code reviews, mentor junior developers, and create reusable design patterns and documentation for cross-team adoption. Collaborate with architects to prototype Salesforce Agentforce guided workflows and automation feasibility.
Sr. Salesforce Developer at Deloitte
November 1, 2020 - April 1, 2022Partnered with business stakeholders and product owners to translate requirements into scalable Salesforce technical designs. Developed Apex classes, triggers, Lightning Web Components, Aura components, and Visualforce pages. Designed and implemented REST-based and event-driven integrations with third-party systems. Built OmniStudio components and Experience Cloud portals to support digital and self-service workflows. Implemented CI/CD pipelines, deployment automation, and environment synchronization. Optimized SOQL and SOSL queries to meet governor limits and improve performance. Provided production support, root cause analysis, and long-term fixes for critical issues. Participated in architectural discussions and contributed to enterprise Salesforce standards.
Sr. Salesforce Developer at Assurant
November 1, 2019 - October 1, 2020Developed Apex triggers, batch jobs, and schedulable classes to automate complex business processes. Refactored legacy Apex code to improve performance, scalability, and maintainability. Designed Visualforce pages and Lightning components for internal operational tools. Supported Salesforce integrations and resolved production issues in coordination with integration teams. Ensured high unit test coverage and participated in peer code reviews. Assisted in release planning and deployment activities.
Salesforce Developer at CIBC
September 1, 2018 - October 1, 2019Developed Salesforce applications using Apex, Visualforce, and Lightning Components. Configured and enhanced Service Cloud features including case management, assignment rules, and escalation rules. Built reusable Lightning UI components to improve user experience and consistency. Implemented workflows, approval processes, and automation to streamline operations. Collaborating with business stakeholders to refine requirements and deliver solutions. Supported data migrations and environment releases.
Salesforce Developer/Admin at Elajika Inc
June 1, 2016 - August 1, 2017Implemented Salesforce customizations including custom objects, fields, workflows, reports, and dashboards. Developed Apex controllers, triggers, and Visualforce pages to support business logic. Managing user security, profiles, roles, and permission sets. Provided post-implementation support, documentation, and end-user training. Assisting with ongoing enhancements and administrative improvements.
Education
Bachelor of Science in Electronics and Communication Engineering at Gitam University
January 11, 2030 - June 24, 2026Qualifications
Salesforce Certified Platform Developer I
January 11, 2030 - June 24, 2026Salesforce Certified Administrator
January 11, 2030 - June 24, 2026Salesforce Experience Cloud Consultant
January 11, 2030 - June 24, 2026Salesforce AI Associate
January 11, 2030 - June 24, 2026Industry Experience
Software & Internet, Professional Services, Financial Services
Experience Level
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