Engineered high-quality preference data sets for Reinforcement Learning from Human Feedback (RLHF), improving how large language models respond to complex user intents. Defined user-centered evaluation criteria and refined model outputs to optimize response accuracy, helpfulness, and adherence to project specifications.

Product Designer at Phronesis Digital Works

September 1, 2023 - Present

Conceptualized and designed a social multimedia curation and discovery desktop app, defining core features for the MVP and establishing the visual identity for launch. Owned the end-to-end design process of a social accountability mobile app, from user research and wireframing to high-fidelity prototyping and final handoff. Collaborated with a cross-functional team to translate initial concepts into a launched MVP, overseeing the developer handoff to ensure high visual and functional fidelity.

Full Stack Developer at Stratus360 (Acquired by PwC)

January 1, 2020 - April 1, 2020

Developed and implemented a real-time notification panel to deliver customizable user alerts and a dynamic lookup component using Vue.js, HTML/CSS, Java, and SQL. Translated complex technical functionality into clear, user-facing documentation to facilitate feature adoption and streamline onboarding.

Project Coordinator at Pillars to Post

May 1, 2019 - August 1, 2019

Supported migration from a legacy to a modern home inspection system, assisting users with onboarding, training, and ongoing support through the transition. Collected, documented, and analyzed user feedback and bug reports to identify usability issues and product improvements. Conducted regression testing and user acceptance testing (UAT) to validate system functionality and user experience. Implemented usability improvements to the CRM infrastructure, streaming user workflows and simplifying information retrieval.