Hi, I'm John Wittrock, a seasoned software engineer with a focus on production AI, cloud-native platforms, and large-scale distributed applications. Recently I architected RAG, Agentic AI, Generative AI, AI Coding Assistant, and MLOps platforms at OpenAI, supporting millions of inference requests and enterprise deployments. Before that I led platform engineering at Shopify and built ML-powered risk systems at Airbnb. I excel at AI infrastructure, cloud platforms, observability, reliability, and delivering customer-facing AI solutions at scale. I'm passionate about turning complex AI ideas into robust, scalable products and collaborating with enterprise clients to accelerate adoption.

John Wittrock

Hi, I'm John Wittrock, a seasoned software engineer with a focus on production AI, cloud-native platforms, and large-scale distributed applications. Recently I architected RAG, Agentic AI, Generative AI, AI Coding Assistant, and MLOps platforms at OpenAI, supporting millions of inference requests and enterprise deployments. Before that I led platform engineering at Shopify and built ML-powered risk systems at Airbnb. I excel at AI infrastructure, cloud platforms, observability, reliability, and delivering customer-facing AI solutions at scale. I'm passionate about turning complex AI ideas into robust, scalable products and collaborating with enterprise clients to accelerate adoption.

Available to hire

Hi, I’m John Wittrock, a seasoned software engineer with a focus on production AI, cloud-native platforms, and large-scale distributed applications. Recently I architected RAG, Agentic AI, Generative AI, AI Coding Assistant, and MLOps platforms at OpenAI, supporting millions of inference requests and enterprise deployments.

Before that I led platform engineering at Shopify and built ML-powered risk systems at Airbnb. I excel at AI infrastructure, cloud platforms, observability, reliability, and delivering customer-facing AI solutions at scale. I’m passionate about turning complex AI ideas into robust, scalable products and collaborating with enterprise clients to accelerate adoption.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Language

English
Fluent

Work Experience

Member of Technical Staff at OpenAI
February 1, 2022 - March 1, 2026
Architected and productionized a multi-tenant AI platform powering RAG, Agentic AI, and Generative AI applications; built end-to-end AI workflows, MLOps, observability; enabled millions of inference requests and enterprise deployments; collaborated with enterprise customers to launch production AI solutions.
Senior Software Engineer at Shopify
June 1, 2018 - January 1, 2022
Led end-to-end merchant experiences, built onboarding flows and operation dashboards powered by GraphQL; implemented secure CI/CD pipelines; introduced AI-assisted tooling; added Go services; improved observability and security; expanded merchant tooling automation.
Senior Production Engineer at Airbnb
June 1, 2014 - May 1, 2018
Owned production reliability for ML-powered risk systems (fraud detection, disputes, payments), built streaming and batch data pipelines with Kafka and Spark to support model training and real-time feature serving, improving reliability and reducing outages.

Education

Bachelor of Science at George Washington University
January 1, 2009 - December 1, 2013

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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