Printer & Engraver at Bevco Engineering / IEWC

Operate high-speed digital, offset, and engraving printers to produce customized print layouts on a range of materials. Lead design projects from concept to completion by creating wireframes, mockups, and final deliverables, and establish a new product design system. Apply color theory and typography to improve layout quality and streamline production. Perform preventative equipment maintenance, troubleshoot technical printing/engraving issues, and implement process improvements to reduce downtime and material waste. Collaborate with senior management and design teams for draft approvals and alignment with brand guidelines and regulations. Manage material inventory, execute quality control inspections, and train/coach junior staff on safety protocols and company policies.

Patient Access Service Representative at Froedtert

Managed front-desk patient access operations, including greeting patients, coordinating check-in/out, and handling high-volume admission inquiries. Verified demographic and insurance data for accuracy prior to medical admission. Processed insurance billing, collected co-payments, and scheduled complex medical appointments while supporting daily administrative needs in a HIPAA-compliant environment.

1st Assistant Manager at Zumiez

Provided daily team leadership with task delegation and performance monitoring to achieve store sales goals. Trained and mentored new associates on store operations, customer service, and POS systems. Supervised inventory intake, reconciliation, and stockroom organization to reduce shrinkage. Managed financial open/close procedures, cash/credit balancing, and resolved escalated customer complaints.

Sales Associate at Best Buy

Supported customers by identifying needs, explaining technical product features, and driving promotional upsells. Processed transactions using POS software and maintained accurate cash drawers; handled returns and exchanges. Collaborated with store management on marketing strategies and created high-traffic merchandise displays.