Available to hire
Trilingual digital marketing and retail professional fluent in English, French, and Mandarin, with 7+ years of experience across e-commerce growth, paid advertising, and social media/content distribution. Experienced in client/account management, Shopify build-outs, and performance reporting to drive measurable ROI.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Advanced
French
Advanced
Chinese
Fluent
Work Experience
Digital Marketing Specialist at BDI Wear Parts
September 1, 2023 - PresentManaged up to CAD $5,000/month across Meta and Google Ads for heavy equipment valued at over CAD $10,000 per unit. Reduced advertising costs by 20% and achieved an average cost per lead around CAD $23 through campaign optimization. Designed and built the company’s Shopify website end-to-end including structure, product pages, collections, content, and user experience. Created and published daily photo/video content across Facebook, Instagram, TikTok, YouTube, Kijiji, and online marketplaces. Ran Klaviyo email campaigns to promote products, generate leads, and nurture prospects throughout the sales cycle. Produced weekly and monthly reports to the CEO covering ad spend, leads, ROI, campaign results, and strategic recommendations.
Sales Associate (Part-Time) at Coach
June 1, 2023 - PresentServed more than 20 customers per shift while consistently meeting or exceeding daily sales targets and supporting store growth (UPT growth). Processed purchases, returns, and exchanges through the POS system while promoting product care services and Coach Insider membership. Maintained brand standards through visual merchandising, product presentation, opening/closing procedures, and inventory organization. Used digital CRM and clienteling tools to build customer relationships and deliver personalized email communications.
Senior Project Manager at Xuhang Holdings Ltd.
October 1, 2020 - August 31, 2021Delivered digital solutions while building and nurturing relationships with key clients and driving revenue growth. Led and managed a team of 8 professionals (content strategists, planners, graphic designers, video editors, and copywriters) to ensure client satisfaction and achievement of business objectives. Curated and shot short video ads to drive revenue growth on TikTok. Led the team to grow a portfolio of three influencer brands, achieving 1.5 million followers and creating three lifestyle online communities. Led execution of Kwai’s Spring Festival branding campaign, generating 60 million live-stream views and 1,931,784 additional views, ranking 3rd on the WeibO trend.
Account Manager at Shaanxi Western Media Co.
June 1, 2015 - October 31, 2020Independently developed new government, public sector, and Fortune 500 clients; cultivated long-term relationships; made sales pitches; and followed up periodically until deals were made. Collaborated with internal/cross-functional outsourced teams to complete projects including rich media ads, branding campaigns, content creation, and event execution. Closed sales contracts totaling approximately $1M between 2018 and 2020. Curated social media strategies for client WeChat public accounts, attracting up to 80k followers within a year. Awarded 2019 Best Account Manager for exceptional performance driving revenue growth and achieving sales KPIs.
Education
Post Secondary Certificate - Interactive Media Management at Centennial College
January 1, 2022 - December 31, 2022Bachelor Degree - Tourism and Hospitality Management at Xi’an International Study University
September 1, 2010 - June 30, 2014Qualifications
Project Management Professional (PMP)
January 1, 2023 - July 19, 2026Google Digital Marketing & E-commerce Professional Certificate
January 1, 2023 - July 19, 2026Google Ads Search Certification
January 1, 2023 - July 19, 2026Industry Experience
Retail, Media & Entertainment, Consumer Goods, Professional Services
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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