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UX/UI Designer with a strong background in Industrial Design, focused on ergonomics and real user needs. I create clean, efficient digital interfaces and bring a comprehensive perspective from physical products to digital experiences. My goal is to reduce friction across complex ecosystems by aligning business objectives with highly intuitive, accessible user experiences through research, information architecture, and high-fidelity prototyping.…UX/UI Designer with a strong background in Industrial Design, focused on ergonomics and real user needs. I create clean, efficient digital interfaces and bring a comprehensive perspective from physical products to digital experiences. My goal is to reduce friction across complex ecosystems by aligning business objectives with highly intuitive, accessible user experiences through research, information architecture, and high-fidelity prototyping.

Dana Taboada Vazquez

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UX/UI Designer with a strong background in Industrial Design, focused on ergonomics and real user needs. I create clean, efficient digital interfaces and bring a comprehensive perspective from physical products to digital experiences. My goal is to reduce friction across complex ecosystems by aligning business objectives with highly intuitive, accessible user experiences through research, information architecture, and high-fidelity prototyping.…UX/UI Designer with a strong background in Industrial Design, focused on ergonomics and real user needs. I create clean, efficient digital interfaces and bring a comprehensive perspective from physical products to digital experiences. My goal is to reduce friction across complex ecosystems by aligning business objectives with highly intuitive, accessible user experiences through research, information architecture, and high-fidelity prototyping.

Available to hire

UX/UI Designer with a strong background in Industrial Design, focused on ergonomics and real user needs. I create clean, efficient digital interfaces and bring a comprehensive perspective from physical products to digital experiences.

My goal is to reduce friction across complex ecosystems by aligning business objectives with highly intuitive, accessible user experiences through research, information architecture, and high-fidelity prototyping.

Skills

Figma

Prototype

Data Visualization

Experience Level

Figma

Expert

Prototype

Expert

Data Visualization

Beginner

Language

Spanish; Castilian

Fluent

English

Advanced

French

Beginner

Work Experience

Operational Support & Complex Case Resolution (German market) at CIC Germany

January 1, 2024 - February 1, 2025

Provided operational support and resolved complex cases for the German market. Optimized internal communication flows and improved core service processes to increase efficiency and consistency across support operations. Supported service delivery by handling detailed, multi-step customer or operational scenarios.

Customer Service & Operational Support Specialist at MediaMarkt

January 1, 2023 - February 1, 2025

Front office role focused on managing customer experience directly on the sales floor. Identified user needs, handled customer issues, and supported problem resolution to improve satisfaction and service continuity. Coordinated daily operational activities related to customer service and ensured a smooth experience for customers in a complex retail environment.

Administrative Management (Healthcare sector, Ophthalmology Institutes) at Ophthalmology Institutes

January 1, 2011 - January 1, 2019

Organized complex data and managed workflows in high-demand environments with direct patient care. Implemented efficient processes for billing and reception, ensuring a seamless and organized user experience for patients and front-desk operations.