Operations Analyst and Full Stack Developer with 3+ years of experience delivering technical solutions and supporting enterprise legal systems and integrations. Skilled in troubleshooting, patching, incident resolution, and workflow optimisation across platforms including iManage, Intapp, Aderant, and Mattersphere. Hands-on developer using React and Node.js (with C# and SQL) who bridges business needs with reliable system enhancements. Experienced integrating legal operations with CRM and middleware (Boomi, Salesforce) and improving data accuracy, system availability, and user experience in fast-paced environments.

Ruchi Saini

Operations Analyst and Full Stack Developer with 3+ years of experience delivering technical solutions and supporting enterprise legal systems and integrations. Skilled in troubleshooting, patching, incident resolution, and workflow optimisation across platforms including iManage, Intapp, Aderant, and Mattersphere. Hands-on developer using React and Node.js (with C# and SQL) who bridges business needs with reliable system enhancements. Experienced integrating legal operations with CRM and middleware (Boomi, Salesforce) and improving data accuracy, system availability, and user experience in fast-paced environments.

Available to hire

Operations Analyst and Full Stack Developer with 3+ years of experience delivering technical solutions and supporting enterprise legal systems and integrations. Skilled in troubleshooting, patching, incident resolution, and workflow optimisation across platforms including iManage, Intapp, Aderant, and Mattersphere.

Hands-on developer using React and Node.js (with C# and SQL) who bridges business needs with reliable system enhancements. Experienced integrating legal operations with CRM and middleware (Boomi, Salesforce) and improving data accuracy, system availability, and user experience in fast-paced environments.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate

Language

Work Experience

Operations Analyst at Slater and Gordon Lawyers
August 1, 2024 - September 1, 2025
Delivered Legal Case Management (LCAs) operations ensuring system stability and data integrity across enterprise platforms. Resolved Boomi & Intapp integration issues, managed Aderant system processes, and performed patching/system maintenance to reduce downtime. Supported iManage to improve document management efficiency and investigated complex Mattersphere–Salesforce integration issues to ensure seamless data flow. Collaborated with cross-functional teams to identify root causes and implement long-term fixes; supported Intapp UAT implementation and improved data sync reliability across multiple systems supporting 500+ users.
Junior Software Engineer at Slater and Gordon Lawyers
May 1, 2022 - August 1, 2024
Developed and maintained web applications using React, Node.js, C#, and SQL. Built internal self-service tools to improve user accessibility and reduce manual support requests, and implemented REST APIs for backend services. Worked on database queries and performance optimizations, participated in debugging/testing/deployment, and contributed to UI improvements and backend logic enhancements. Built a React/Node.js self-service application for searching and filtering matter-related information organized by lawyers; delivered enhancements across multiple tools (e.g., Bulk Transfer Tool, S&G Key).

Education

Master of Computer Applications (MCA) at Monash University
January 1, 2014 - August 4, 2026
Coding Bootcamp at Monash University
January 1, 2022 - August 4, 2026
Master of Computer Applications (MCA) at Monash University
January 1, 2014 - January 1, 2014
Coding Bootcamp at Monash University
January 1, 2022 - January 1, 2022
Coding Bootcamp at Monash University
January 1, 2022 - January 1, 2022

Qualifications

Boomi Integration Fundamentals
January 1, 2024 - August 4, 2026
SQL for Data Analysis (Coursera)
January 11, 2030 - August 4, 2026
React and C# (Pluralsight)
January 11, 2030 - August 4, 2026
Boomi Integration Fundamentals
January 1, 2024 - August 4, 2026
SQL for Data Analysis (Coursera)
January 1, 2022 - August 4, 2026
React and C# (Pluralsight)
January 1, 2022 - August 4, 2026

Industry Experience

Professional Services, Software & Internet