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TSHWARELO MOKOANE MOKOANE

Available to hire

AWS Certified Cloud Practitioner and a Computer Systems Engineering graduate with hands-on experience in cloud computing, infrastructure support, hardware troubleshooting, and software deployment.

About

AWS Certified Cloud Practitioner and a Computer Systems Engineering graduate with hands-on experience in cloud computing, infrastructure support, hardware troubleshooting, and software deployment. Completed field technician work supporting banking systems, ATMs, and enterprise hardware, strengthening foundations in cybersecurity, automation, and reliability.

Builds end-to-end IoT and web applications and supports operational uptime through strong incident troubleshooting, SLA-driven customer support, and configuration/deployment discipline. Holds multiple technical certifications across AWS and enterprise security/backup platforms.

  • Joined August 2026

Industry experience

  • Computers & Electronics
  • Financial Services
  • Software & Internet
  • Telecommunications
  • Professional Services
  • Education

Work experience

Field Technician Intern · Diebold NixdorfOct 2024 – Sep 2025 · 1 yr

Diagnosed and repaired ATM hardware and software faults, restoring devices to full service within SLA windows. Installed, configured, and maintained ATM modules including card readers, cash dispensers, HP computers, and security components. Performed preventive maintenance across a banking hardware fleet to improve ATM availability and uptime. Reloaded ATM software and completed system configurations to keep devices compliant and operational. Troubleshot hardware and networking issues on-site, minimizing downtime for banking clients. Worked directly with customers to resolve technical incidents within agreed service level agreements.

Education

Diploma in Computer Systems Engineering · Vaal University of Technology2025
National Senior Certificate · Tjetje Secondary School2019 – 2026

Certifications and awards· 12

AWS Certified Cloud Practitioner (CLF-C02)2030 – 2026
Veeam Technical Certifications2030 – 2026
IBM Professional Certifications2030 – 2026
SentinelOne Professional Training2030 – 2026

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