I am a detail-oriented and results-driven E-commerce Product Specialist with 2 years of experience managing and optimizing product listings across platforms such as Amazon, Shopify, eBay, and WooCommerce. I excel at creating compelling, SEO-friendly product content, maintaining accurate inventory, and analyzing product performance to drive sales. I thrive in cross-functional collaboration with marketing, design, and logistics teams to deliver a seamless and user-friendly shopping experience through high-quality product data and strategic merchandising.…

John Alex M. Gonzales

I am a detail-oriented and results-driven E-commerce Product Specialist with 2 years of experience managing and optimizing product listings across platforms such as Amazon, Shopify, eBay, and WooCommerce. I excel at creating compelling, SEO-friendly product content, maintaining accurate inventory, and analyzing product performance to drive sales. I thrive in cross-functional collaboration with marketing, design, and logistics teams to deliver a seamless and user-friendly shopping experience through high-quality product data and strategic merchandising.…

Available to hire

I am a detail-oriented and results-driven E-commerce Product Specialist with 2 years of experience managing and optimizing product listings across platforms such as Amazon, Shopify, eBay, and WooCommerce. I excel at creating compelling, SEO-friendly product content, maintaining accurate inventory, and analyzing product performance to drive sales.

I thrive in cross-functional collaboration with marketing, design, and logistics teams to deliver a seamless and user-friendly shopping experience through high-quality product data and strategic merchandising.

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Language

English
Intermediate

Work Experience

E-commerce Specialist at E-mart
January 1, 2023 - March 31, 2025
Managed and optimized over [X,000] product listings across Shopify and Amazon. Created SEO-optimized titles and descriptions to ensure product visibility and ranking. Uploaded product images, specifications, and pricing while maintaining brand consistency. Coordinated with marketing and design teams to support promotional campaigns.
Product Listing Associate at E commerce online store Freelancer
January 1, 2015 - December 31, 2022
Created product listings in Excel and bulk-uploaded them to multiple e-commerce platforms. Ensured the accuracy of product categories, SKUs, and inventory levels. Researched keywords and competitor listings to improve product SEO. Responded to internal quality assurance and resolved listing issues promptly.
Booking Agent at Philippine Airlines
January 1, 2014 - December 31, 2015
Assisted customers with booking flights using Philippine Airlines systems. Modified, canceled, or rebooked existing flight reservations. Provided accurate fare quotations and travel information, processed payments, and issued e-tickets. Resolved customer concerns regarding baggage, schedules, or policies. Handled customer queries via phone, email, or live chat and stayed updated on airline promos, schedules, policies, and travel restrictions.
E-commerce Specialist at E-mart
January 1, 2023 - March 31, 2025
Managed and optimized over [X,000] product listings across Shopify and Amazon. Wrote SEO-optimized titles and descriptions, ensuring product visibility and ranking. Uploaded product images, specs, and pricing while maintaining brand consistency. Coordinated with marketing and design teams to support promotional campaigns.
Product Listing Associate at E commerce online store Freelancer
January 11, 2030 - January 11, 2030
Created product listings in Excel and bulk-uploaded to multiple platforms. Ensured accuracy of product categories, SKUs, and inventory levels. Researched keywords and competitor listings to improve product SEO. Responded to internal QA and resolved listing issues promptly.
Booking Agent at Philippine Airlines
January 1, 2014 - December 31, 2015
Assisted customers with booking flights via Philippine Airlines systems. Modified, canceled, or rebooked existing flight reservations. Provided accurate fare quotations and travel information. Processed payments and issued e-tickets. Resolved customer concerns regarding baggage, schedules, or policies. Handled customer queries via phone, email, or live chat. Stayed updated on airline promos, schedules, policies, and travel restrictions.
E-commerce Specialist at E-mart
March 1, 2025 - September 9, 2025
Managed and optimized over [X,000] product listings across Shopify and Amazon. Wrote SEO-optimized titles and descriptions, ensuring product visibility and ranking. Uploaded product images, specs, and pricing while maintaining brand consistency. Coordinated with marketing and design teams to support promotional campaigns.
Booking Agent at Philippine Airlines
January 1, 2015 - September 9, 2025
Assist customers with booking flights via Philippine Airlines systems. Modify, cancel, or rebook existing flight reservations. Provide accurate fare quotations and travel information. Process payments and issue e-tickets. Resolve customer concerns regarding baggage, schedules, or policies. Handle customer queries via phone, email, or live chat. Stay updated on airline promos, schedules, policies, and travel restrictions.

Education

BS Criminology at Eaulogio Amang Rodriguez Institute of Science and Technology
January 1, 2014 - December 31, 2014
BS Criminology at Eaulogio Amang Rodriguez Institute of Science and Technology
January 1, 2014 - December 31, 2014
BS Criminology at EAULOGIO AMANG RODRIGUEZ INSTITUTE OF SCIENCE AND TECHNOLOGY
January 11, 2030 - January 1, 2014

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Consumer Goods, Travel & Hospitality, Transportation & Logistics, Software & Internet, Professional Services, Media & Entertainment
    paper Basic Shopify store i created
    Project Description: This project involved the creation of a fully functional e-commerce store using Shopify, designed to provide a seamless online shopping experience. The store features a clean, user-friendly interface and showcases a curated selection of products. Key Features: Built using Shopify’s customizable theme templates Responsive design for mobile and desktop devices Product catalog with images, pricing, and descriptions Shopping cart and secure checkout integration Basic SEO optimization and navigation setup Contact page and customer support integration Purpose: The goal of this project was to understand and implement the core components of an e-commerce platform using Shopify, including theme customization, product management, and store setup. Technologies Used: Shopify platform HTML/CSS (via Shopify theme editor) Liquid templating language Shopify Admin & Settings dashboard Status: Completed (Basic Store Setup) pdf…