Karen Wang

Organized, counted, labeled and maintained product stock for various opportunities such as in person markets, retail stores and the online store. Provided customer service at in person markets and cons. Created graphics and short form videos for social media. Product photography for new and old items for online use.

Assisted locals and tourists in English and Mandarin with inquiries. Performed front desk duties including transactions, instructor/student communication, workspace organization, and event planning. Designed and revised advertisements and social media materials to increase engagement and class registration. Co-ran children’s summer camps, managing payments and communications to ensure smooth experiences.

Coordinated with co-workers to record and complete custom customer orders through delivery, drive through and front of store simultaneously in a timely manner, maintaining a clean and well-stocked workspace. Learned product recipes and POS/headset system quickly. Executed manager directions and communicated with customers to ensure satisfaction. Tracked tasks to help distribute workflow efficiently.