Available to hire
Hi, I’m Allan Morby Gomez, a creative and driven Graphic Designer with hands-on experience in branding, digital illustration, and content creation. Since 2018, I’ve had the pleasure of working on various freelance and personal projects, crafting custom logos, product labels, and social media content for small businesses and creators.
I’m proficient in Adobe Photoshop, Illustrator, Lightroom, and Procreate, and I have a strong eye for detail, visual storytelling, and layout design. I’m now looking to bring my creativity and experience to a full-time design role where I can continue to grow and make a meaningful visual impact.
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Tagalog
Fluent
English
Fluent
Work Experience
Service Desk Engineer at Unily, Godalming Surrey
October 1, 2023 - June 30, 2025Triage and manage CMS-related issues raised by clients through Unily's support system. Collaborate cross-functionally with internal teams and engineers to troubleshoot and resolve client-reported technical problems. Handle daily case management, ensuring timely updates and clear communication between clients and technical staff. Raise and manage service requests, appropriately reassigning tickets to relevant teams based on issue type and priority. Maintain high levels of customer satisfaction by ensuring responsive and professional support communication. Work within SLA targets, ensuring prompt and effective case resolution. Utilize tools such as ServiceNow (SNOW) to track and manage support tickets. Participate in knowledge base updates and documentation to improve team efficiency and customer self-service resources. Continuously identify recurring issues and escalate trends to relevant teams for product or process improvement.
Freelance Digital Designer at Self-employed
January 1, 2018 - June 13, 2024Creating short form content for personal accounts and small creators. Designed custom logos for small creators and businesses, helping build unique brand identities. Created product labels for small food businesses, adhering to brand guidelines and regulatory requirements. Developed social media assets to enhance brand presence and drive engagement for clients. Collaborated with clients to understand their vision and deliver personalized design solutions that met their needs.
Barista at Costa Coffee, Haywards Heath
June 1, 2016 - October 31, 2017Prepared coffee and served pastries with attention to quality and presentation. Managed payments and provided excellent customer service. Maintained cleanliness before opening and after closing to ensure a tidy environment. Assisted in training new staff, ensuring smooth onboarding and high service standards.
Education
BASc at University Of Portsmouth, Portsmouth, Hampshire
October 1, 2019 - July 31, 2022Diploma Level 3 at Brighton MET, Brighton & Hove
September 1, 2016 - June 30, 2018GCSE at St Paul’s Catholic College, Burgess Hill, West Sussex
September 1, 2010 - June 30, 2015Qualifications
UI UX Design Course
October 1, 2024 - October 31, 2024Software Engineering Graduate (Co Certification University Of Manchester)
March 1, 2023 - July 31, 2023Industry Experience
Media & Entertainment, Software & Internet, Retail, Professional Services
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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