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I am a versatile IT and Marketing professional with a passion for solving technical issues, managing systems, and creating engaging content. I enjoy collaborating with teams to deliver timely solutions and drive positive outcomes through innovation and strategic communication. I have extensive experience in IT support, website management, graphic design, and customer service. I aim to leverage my technical and creative skills to contribute to the success of an organization by ensuring efficient systems, impactful communication strategies, and enhanced customer experiences.…I am a versatile IT and Marketing professional with a passion for solving technical issues, managing systems, and creating engaging content. I enjoy collaborating with teams to deliver timely solutions and drive positive outcomes through innovation and strategic communication. I have extensive experience in IT support, website management, graphic design, and customer service. I aim to leverage my technical and creative skills to contribute to the success of an organization by ensuring efficient systems, impactful communication strategies, and enhanced customer experiences.

Michael Macharia

Graphic Designer, Web Designer, Content Creator, +2

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I am a versatile IT and Marketing professional with a passion for solving technical issues, managing systems, and creating engaging content. I enjoy collaborating with teams to deliver timely solutions and drive positive outcomes through innovation and strategic communication. I have extensive experience in IT support, website management, graphic design, and customer service. I aim to leverage my technical and creative skills to contribute to the success of an organization by ensuring efficient systems, impactful communication strategies, and enhanced customer experiences.…I am a versatile IT and Marketing professional with a passion for solving technical issues, managing systems, and creating engaging content. I enjoy collaborating with teams to deliver timely solutions and drive positive outcomes through innovation and strategic communication. I have extensive experience in IT support, website management, graphic design, and customer service. I aim to leverage my technical and creative skills to contribute to the success of an organization by ensuring efficient systems, impactful communication strategies, and enhanced customer experiences.

Available to hire

I am a versatile IT and Marketing professional with a passion for solving technical issues, managing systems, and creating engaging content. I enjoy collaborating with teams to deliver timely solutions and drive positive outcomes through innovation and strategic communication. I have extensive experience in IT support, website management, graphic design, and customer service.

I aim to leverage my technical and creative skills to contribute to the success of an organization by ensuring efficient systems, impactful communication strategies, and enhanced customer experiences.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

IT / Marketing Specialist at Kenya Highland Seed

April 1, 2024 - Present

Provided IT support for staff, troubleshooting hardware/software issues and peripheral devices such as printers and USBs. Managed Microsoft Active Directory, Office 365 administration, and basic networking tasks. Performed server backups, maintained IT systems, and resolved escalated IT challenges. Oversaw website updates, SharePoint portals, and created engaging social media content. Designed newsletters, posters, labels, and marketing materials for product promotion. Captured, edited, and curated photography for events, products, and team visuals. Supported dynamic TV displays, display books, and internal and external communications.

Freelance / IT Consultant

March 31, 2024 - July 10, 2025

Provided IT support to businesses and individuals by troubleshooting software and hardware challenges. Designed and maintained client websites using WordPress and front-end tools. Delivered graphic design services including logos, posters, branding materials, and social media visuals. Assisted clients with system upgrades, antivirus solutions, and peripheral installations. Ensured timely project delivery while adhering to technical requirements and client feedback.

IT Assistant at Alternatives Africa

July 31, 2017 - July 10, 2025

Maintained office computers, printers, and projectors ensuring optimal performance. Supported staff with software troubleshooting and resolved technical issues. Designed and managed the company website, graphics, and promotional content. Assisted in data analysis, report writing, and field training setup.

IT Administrator at To Go Delivery

August 31, 2015 - July 10, 2025

Handled IT maintenance, staff email configuration, and software updates for Windows and OSX. Dispatched riders, monitored deliveries, and maintained a customer database. Managed client communication, invoicing, and payments ensuring timely service.

IT Assistant at Dreamcatcher Production Ltd

August 31, 2013 - July 10, 2025

Provided social media management and weekly updates. Installed software, performed hardware maintenance, and resolved end-user issues. Troubleshot technical challenges across systems and networks.