Hi! I'm Rook, a cooperative and professional hard worker with a knack for problem-solving and multitasking. I have experience in staff management, customer service, and administration, as well as skills in creativity and design, and enjoy taking on new challenges with a creative and organized approach. Reliability and commitment are key values I bring to every team I work with. I have had a personal interest in art and have worked across various mediums on many different projects.

Rook

Hi! I'm Rook, a cooperative and professional hard worker with a knack for problem-solving and multitasking. I have experience in staff management, customer service, and administration, as well as skills in creativity and design, and enjoy taking on new challenges with a creative and organized approach. Reliability and commitment are key values I bring to every team I work with. I have had a personal interest in art and have worked across various mediums on many different projects.

Available to hire

Hi! I’m Rook, a cooperative and professional hard worker with a knack for problem-solving and multitasking. I have experience in staff management, customer service, and administration, as well as skills in creativity and design, and enjoy taking on new challenges with a creative and organized approach. Reliability and commitment are key values I bring to every team I work with.

I have had a personal interest in art and have worked across various mediums on many different projects.

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Language

English
Fluent
French
Advanced

Work Experience

Shift Leader at Fire & Flower Kingston
October 1, 2024 - Present
Assisted customers with purchases, product selection through corporate product request system, and performed key holder duties including opening, closing, and securing the store. Managed cash and contributed to improving store operations through reorganizing spaces, implementing labeling procedures, and creating artistic displays to increase customer interest. Assisted with merchandising, staff knowledge, and staying updated on product knowledge, company tasks, contests, and promotions.
Budtender at Northern Helm Kingston
December 31, 2024 - July 10, 2025
Greeted customers and catered to their needs, assisted with purchase orders of cannabis and accessories, managed cash and safe, performed store opening and closing procedures, maintained inventory, and kept up with brand and product knowledge. Created branding materials and training manuals for employees including promotional advertisements and product information cards for customer use.
Budtender at 710 Kingston
December 31, 2023 - July 10, 2025
Greeted customers, assisted with purchase orders, corresponded with brand representatives, managed cash and safe, handled merchandising, assisted customers based on traits and details, performed opening and closing procedures, maintained store security, managed inventory, and attended training sessions to stay updated on brand and product knowledge.
Assistant Manager at Alpha Cannabis- Aurora, ON
December 31, 2021 - July 10, 2025
Assisted with store setup, purchase orders, training of supervisors and budtenders, correspondence with brand representatives, cash and safe management, planned store layout and merchandising, assisted customers, managed store opening and closing including security, maintained inventory, and utilized TechPOS, Leafly, COVA, and Dutchie systems.

Education

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Qualifications

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Industry Experience

Retail, Consumer Goods, Professional Services, Media & Entertainment