Hi, I'm Jordan Hale, a Senior Software Engineer with over 10 years of experience building scalable and production-grade systems. I specialize in backend development using Python, Django, and Nest.js, and have a strong focus on healthcare automation, PCI-compliant payment solutions, and AI-integrated systems. I thrive in remote, cross-functional teams where I can help drive both product and technical strategy. I'm passionate about creating efficient backend architectures and seamless API integrations, with hands-on experience in RCM systems, multi-acquirer payment gateways, and cloud infrastructure like AWS and Azure. When I'm not coding, I enjoy collaborating closely with frontend teams and ensuring data consistency and security across platforms.

Jordan E Hale

Hi, I'm Jordan Hale, a Senior Software Engineer with over 10 years of experience building scalable and production-grade systems. I specialize in backend development using Python, Django, and Nest.js, and have a strong focus on healthcare automation, PCI-compliant payment solutions, and AI-integrated systems. I thrive in remote, cross-functional teams where I can help drive both product and technical strategy. I'm passionate about creating efficient backend architectures and seamless API integrations, with hands-on experience in RCM systems, multi-acquirer payment gateways, and cloud infrastructure like AWS and Azure. When I'm not coding, I enjoy collaborating closely with frontend teams and ensuring data consistency and security across platforms.

Available to hire

Hi, I’m Jordan Hale, a Senior Software Engineer with over 10 years of experience building scalable and production-grade systems. I specialize in backend development using Python, Django, and Nest.js, and have a strong focus on healthcare automation, PCI-compliant payment solutions, and AI-integrated systems. I thrive in remote, cross-functional teams where I can help drive both product and technical strategy.

I’m passionate about creating efficient backend architectures and seamless API integrations, with hands-on experience in RCM systems, multi-acquirer payment gateways, and cloud infrastructure like AWS and Azure. When I’m not coding, I enjoy collaborating closely with frontend teams and ensuring data consistency and security across platforms.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Language

English
Fluent

Work Experience

Senior Tech Engineer at Athelas
June 30, 2025 - July 11, 2025
Developed AI-integrated backend services in Python 3 and Django with PostgreSQL, automating clinical documentation and real-time transcription to reduce manual note-taking by 70%. Built and optimized the RCM pipeline, including same-day claims processing, denial detection, and automated appeal generation through asynchronous processing and RESTful APIs. Engineered secure patient payment automation featuring email/SMS reminders and Affirm integrations, leading backend logic for recurring payments and payment plan workflows. Implemented EHR integration and HIPAA-compliant access control with audit logging. Deployed AI agents to automate insurance and lab data pulls, significantly reducing manual overhead across multiple clinics. Managed PostgreSQL schema extensions to maintain consistency across microservices for patient and billing data.
Senior Software Engineer at Glorium Technologies
January 31, 2023 - July 11, 2025
Designed and launched a PCI DSS-compliant Payment API Suite using Nest.js, Typescript, and MySQL supporting full lifecycle operations including request, capture, refund, and void. Architected a real-time Smart Routing Engine with fallback logic, routing transactions across seven global acquirers, reducing failure rates by 18%. Implemented a Webhook System with retry/backoff and HMAC-signed deliveries, ensuring guaranteed delivery with Slack and email alerts. Built a merchant-facing Admin Backoffice with Next.js and Redux for dynamic configuration of fraud controls, MDR, KYC, and routing rules with granular audit trails. Led backend development for an automated reporting engine delivering daily volume summaries, KYC updates, and webhook failure alerts. Oversaw secure card data handling including Cloudflare WAFs, tokenization, and custom encryption to meet PCI DSS certification.
Senior Software Developer at AXIS Software Dynamics
February 29, 2020 - July 11, 2025
Developed scheduling and daily report systems for field teams featuring AI-generated summaries, utilizing Python, PostgreSQL, React, and AWS-hosted APIs. Implemented granular user role management and access control to ensure data integrity and isolation for enterprise clients. Designed a custom report builder with aggregation and scheduling capabilities for automated client reports. Integrated third-party services such as Slack, SMTP, and SMS for real-time notifications and report delivery. Delivered insights dashboards with Django ORM, server-side filtering, and data visualization hooks. Led a team of three engineers managing feature pipelines, Git workflows, and code reviews with GitHub and CI/CD pipelines.
Junior Web Developer at AXIS Software Dynamics
March 31, 2018 - July 11, 2025
Developed web interfaces for internal tools using React and jQuery, focusing on daily report submissions and time logging. Integrated AJAX-based data refreshes and component state updates to provide real-time UI feedback for employee dashboards. Maintained CSS and HTML templating consistency across legacy and new systems, improving visual cohesion. Collaborated with backend teams on API interface specifications to streamline form validation and error handling.
Intern at AXIS Software Dynamics
November 30, 2015 - July 11, 2025
Supported development of UI components and static pages using HTML5, CSS3, and JavaScript. Assisted in building responsive layouts and ensuring cross-browser compatibility. Conducted manual QA testing across supported devices and browsers. Documented front-end code and contributed to project knowledge base. Worked closely with senior developers to learn modern front-end best practices.

Education

Bachelor's Degree at University of North Texas
August 1, 2011 - May 31, 2015

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Financial Services, Software & Internet