Kevin Pham

Senior Full Stack Engineer at Hawkeye Consulting

Built a real-time analytics dashboard in React.js with backend services in Golang, aggregating metrics from 10+ microservices. Integrated OpenAI API and LangChain into customer feedback tools, enabling semantic analysis and smart tagging of support tickets. Deployed real-time NLP models using FastAPI and Docker on AWS SageMaker endpoints with autoscaling. Implemented scalable gRPC services deployed on EKS, serving over 5M API requests/month with 99.98% uptime. Reduced backend error rates by 42% by redesigning middleware and improving structured logging and exception handling. Built internal DevOps tools with Terraform and GitHub Actions, cutting deployment times by 40% across staging and prod. Created alerting and observability tools with Prometheus and Grafana, reducing MTTR from 2 hours to under 30 minutes.

Senior Software Engineer at Healthfrst

Migrated a legacy Angular + PHP system to React + Golang microservices, improving page speed by 48% and cutting bounce rate by 25%. Integrated AI-powered product recommendation service into ecommerce platform using scikit-learn and Flask API endpoints. Designed 25+ high-throughput REST and gRPC APIs used across 6 teams and 3 client-facing apps. Managed $25M+ annual transaction logic via secure Golang-based microservices, integrated with PostgreSQL and Redis. Introduced CI pipelines and automated test frameworks, reducing bugs in production by 60% and QA cycles by 3 days. Mentored 4 junior engineers with weekly pairing and code reviews, improving onboarding speed by 35%.

Full Stack Developer at Xero

Developed backend services in Golang for internal tooling, supporting >1,000 ops/day across multiple services. Built caching layers with Redis and Go, decreasing latency on critical APIs by 40%. Created telemetry pipelines in Go to monitor and report system metrics across 6 production regions. Built real-time WebSocket dashboards consumed by internal teams daily.