Hi, I’m Mohamad Mzafar—a detail-oriented technical professional who thrives at the intersection of IT operations, security, and digital health technology. I have hands-on experience supporting systems, devices, and users in fast-paced environments, troubleshooting software and hardware issues, and managing access controls to keep environments secure. I’m a strong communicator with a service-oriented mindset, focused on improving onboarding/offboarding processes and team efficiency. I enjoy collaborating with cross-functional teams and continuously learning to stay ahead in the fields of IT operations and software development.

Mohamad Mzafar

Hi, I’m Mohamad Mzafar—a detail-oriented technical professional who thrives at the intersection of IT operations, security, and digital health technology. I have hands-on experience supporting systems, devices, and users in fast-paced environments, troubleshooting software and hardware issues, and managing access controls to keep environments secure. I’m a strong communicator with a service-oriented mindset, focused on improving onboarding/offboarding processes and team efficiency. I enjoy collaborating with cross-functional teams and continuously learning to stay ahead in the fields of IT operations and software development.

Available to hire

Hi, I’m Mohamad Mzafar—a detail-oriented technical professional who thrives at the intersection of IT operations, security, and digital health technology. I have hands-on experience supporting systems, devices, and users in fast-paced environments, troubleshooting software and hardware issues, and managing access controls to keep environments secure.

I’m a strong communicator with a service-oriented mindset, focused on improving onboarding/offboarding processes and team efficiency. I enjoy collaborating with cross-functional teams and continuously learning to stay ahead in the fields of IT operations and software development.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

Arabic
Fluent
English
Fluent
Spanish; Castilian
Intermediate

Work Experience

Supervisor at Second Cup
March 1, 2023 - Present
Maintained active knowledge of all menu items and their ingredients to provide excellent customer service by assisting customers with beverage selections based on their dietary restrictions and preferences. Ensured quality standards by maintaining a clean and organized work environment, leading to a 7% increase in sales. Managed cash transactions efficiently using a point-of-sale (POS) system.
Software Engineering Intern at Task Manager Pro | Lapis
December 31, 2024 - July 19, 2025
Collaborated with a cross-functional engineering team to develop and maintain internal microservices using Python and Google Cloud Platform. Built and developed Dockerized Python applications with Kubernetes for service orchestration. Used Git, Jira, and Pub/Sub for version control, task management, and messaging within microservices.
Software Engineering Intern at Lapis
June 1, 2024 - December 1, 2024
Built Python microservices using Docker/Kubernetes, improving performance by 15%. Improved CI/CD reliability, reducing integration failures by 40%. Worked with APIs to connect frontend components to backend services.

Education

Game Programming at George Brown College
April 1, 2025 - April 30, 2025
Game Programming Advanced Diploma at George Brown College
January 11, 2030 - April 1, 2025

Qualifications

Career Essentials in Date Analysis
January 11, 2030 - July 19, 2025
Blender Essentials Certification
January 11, 2030 - July 19, 2025
GIT Essentials Certification
January 11, 2030 - July 19, 2025
C++ Certification
January 11, 2030 - July 19, 2025
CompTIA a+ Certification
January 11, 2030 - July 19, 2025
Career Essentials in Data Analysis
January 11, 2030 - January 5, 2026
Blender Essentials Certification
January 11, 2030 - January 5, 2026
GIT Essentials Certification
January 11, 2030 - January 5, 2026
C++ Certification
January 11, 2030 - January 5, 2026
CompTIA A+ Certification
January 11, 2030 - January 5, 2026

Industry Experience

Gaming, Software & Internet, Retail, Media & Entertainment, Education