Available to hire
I am a driven and motivated Technical and Content Writer with over 20 years of experience in creating engaging and accessible learning content. I specialize in simplifying complex technical concepts and have a proven record of producing high-quality deliverables, including instructional design, technical content development, and visually appealing diagrams to enhance user understanding. I enjoy helping organizations improve their communication and knowledge sharing through well-crafted content.
My experience spans various industries and global IT companies, including developing intellectual property, user guides, programming guides, and marketing collaterals. I am passionate about enhancing user experience and streamlining information flow using industry-standard tools while maintaining consistency and best practices in all content I create.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Hindi
Advanced
Work Experience
Senior Content Development Specialist at Skill-Up Technologies, Wind River Systems, Saankhya Labs
January 1, 2012 - PresentProvided instructional design and technical content development services to global IT companies. Developed intellectual property, wrote project reports, created illustrations for software/hardware interfaces, developed marketing collaterals, PowerPoint presentations, programming guides, user guides, and application notes. Created guides to enable customers to extend capabilities and integrate products into workflows. Developed course content for Machine Learning with Python, Penetration Testing, Threat Hunting, Cryptography, and Systems Analysis.
Senior Design Consultant, Cloud Services at Dimension Data
December 31, 2011 - July 21, 2025Participated in client opportunity identification and qualification, understanding client needs and objectives. Estimated project skill requirements and collaborated with resource managers. Created proof of concept for pre-sales presentations and demonstrations. Drove technology architecture and infrastructure design activities supporting robust solutions meeting functional and technical client requirements.
Senior Information Architect at Huawei Technologies India Pvt Ltd
April 1, 2011 - July 21, 2025Prepared course outlines, authoring templates, storyboards, exercises, simulations, and exams for learning projects. Designed and developed a software tool for the Information Design team. Led digital learning projects including needs analysis, design, development, implementation, evaluation, and maintenance. Enhanced user experience by researching user requirements and studying information consumption patterns. Delivered product information using content management and dynamic publishing tools, improving information flow and training the team on new frameworks and cloud computing.
Senior Member of Technical Staff at Broadcom Corp
March 31, 2010 - July 21, 2025Developed customized SharePoint applications integrating content management, indexing, personalization, workflows, and access management. Assisted SoC verification team with data capture and automated reports. Improved communication and transparency using SharePoint for document sharing and project tracking. Designed learning materials using ADDIE model to train staff on SharePoint. Streamlined information flow by migrating company documents to SharePoint and deploying Agile engineering processes to respond to customer needs efficiently.
Senior Technical Writer at ST. Microelectronics
September 1, 2006 - July 21, 2025Authored datasheets, programming guides, user guides for microchips and reference design platforms using DITA. Managed a team of five information developers focused on user-centered design. Automated technical content production with PERL-XML single-sourcing system. Improved API documentation quality by training software engineering on Doxygen and deploying collaboration wikis.
Senior Content Development Specialist at Skill-Up Technologies, Wind River Systems, Saankhya Labs
January 1, 2012 - PresentProvided instructional design and technical content development services to global IT companies across Canada, USA, Switzerland, and India. Services included developing intellectual property, writing project reports, creating software/hardware interface illustrations, marketing collaterals, PowerPoint presentations, programming guides, user guides, and application notes. Contributions include creating guides for Wind River Studio customers and developing course content on topics such as Machine Learning with Python, Penetration Testing, Threat Hunting, Cryptography, and Systems Analysis.
Senior Design Consultant, Cloud Services at Dimension Data, Bangalore
December 31, 2011 - July 21, 2025Participated in client opportunity identification and qualification calls, gathering client needs and objectives. Estimated project skill requirements and collaborated with resource managers for appropriate resource integration. Created Proof of Concept for pre-sales presentations and demonstrations. Led technology architecture and infrastructure design activities to support robust technology solutions aligned with client functional and technical requirements.
Senior Information Architect at Huawei Technologies India Pvt Ltd, Bangalore
April 1, 2011 - July 21, 2025Prepared course outlines, authoring templates, storyboards, exercises, practice simulations, and exams. Designed and developed a software tool (DocSentry) for the Information Design team. Led full lifecycle of digital learning projects, including needs analysis, design, development, implementation, evaluation, and maintenance. Enhanced user experience by researching user needs and consumption methods. Delivered product information using industry-standard tools for content management and dynamic publishing. Improved information flow and trained team on DITA framework and cloud computing.
Senior Member of Technical Staff at Broadcom Corp, Bangalore
March 31, 2010 - July 21, 2025Developed customized SharePoint applications, integrating content management, content indexing, personalization, workflow, and user access management. Assisted SoC verification team in data capture and report automation. Improved communication by deploying SharePoint for document sharing and project tracking. Designed and developed learning materials for SharePoint platform training using the ADDIE model. Streamlined information flow with company-wide onboarding to a wiki and migration to SharePoint. Enhanced customer satisfaction through Agile Engineering process deployment.
Senior Technical Writer at ST. Microelectronics, Bangalore
September 1, 2006 - July 21, 2025Authored data sheets, programming guides, and user guides for microchips and chipset devices. Authored application notes and product briefs using the DITA platform. Managed a team of 5 information developers to improve learning products focusing on user-centered design. Implemented PERL-XML based single-sourcing system to automate technical information production and reuse. Trained software engineering on API documentation using Doxygen and deployed a wiki that improved engineering team collaboration.
Senior Content Development Specialist at Skill-Up Technologies, Wind River Systems, Saankhya Labs
January 1, 2012 - PresentProvided instructional design and technical content development services to global IT companies across Canada, USA, Switzerland, and India. Developed intellectual property, project reports, illustrations for software and hardware interfaces, marketing collateral, PowerPoint presentations, programming guides, user guides, and application notes. Created the Gallery Developer’s Guide and User’s Guide for Wind River customers to extend and integrate Wind River Studio into workflows. Developed course content for Machine Learning with Python, Penetration Testing, Threat Hunting, Cryptography, and Systems Analysis.
Senior Design Consultant, Cloud Services at Dimension Data
December 31, 2011 - July 21, 2025Participated in client opportunity identification and qualification calls to understand client needs and objectives. Estimated project skill requirements and worked with resource managers to identify and integrate resources. Created Proof of Concept for pre-sales presentations and technical demonstrations. Led technology architecture and infrastructure design to support robust client solutions, covering functional and technical requirements.
Senior Information Architect at Huawei Technologies India Pvt Ltd
April 30, 2011 - July 21, 2025Prepared course outlines, authoring templates, storyboards, exercises, simulations, and exams for learning projects. Designed and developed the DocSentry software tool for Information Design. Led the full lifecycle of digital learning projects including needs analysis, design, development, implementation, evaluation, and maintenance. Enhanced user experience by researching user requirements and studying technical information consumption. Designed and delivered product information using industry-standard tools for content management, dynamic publishing, quality evaluation, intelligent search, mobile delivery, and visualization. Improved information flow in the Documentation team and trained team members on DITA framework and cloud computing.
Senior Member of Technical Staff at Broadcom Corp
March 31, 2010 - July 21, 2025Developed customized SharePoint applications using built-in tools, SharePoint Designer, and InfoPath forms. Integrated enterprise content with SharePoint for content management, indexing, personalization, workflow, and access control. Supported SoC verification team through data capture and automated reporting. Improved communication and transparency via SharePoint deployment for document sharing, project tracking, and business process automation. Designed training materials using the ADDIE model to educate staff on SharePoint. Migrated company information to SharePoint and implemented Agile Engineering processes to improve responsiveness to customer needs.
Senior Technical Writer at ST. Microelectronics
September 30, 2006 - July 21, 2025Authored data sheets, programming guides, and user guides for microchips, chipset devices, and reference design platforms. Created application notes and product briefs using the DITA platform. Compiled Software Development Kit documentation for microchips. Managed a team of 5 information developers to improve learning products focused on user-centered design and standards compliance. Implemented a PERL-XML single-sourcing system to automate technical information production. Trained software engineers on Doxygen and deployed a wiki to improve API documentation and team collaboration.
Senior Content Development Specialist at Skill-Up Technologies, Wind River Systems, Saankhya Labs
January 1, 2012 - PresentProvided instructional design and technical content development services to global IT companies across Canada, USA, Switzerland, and India. Developed intellectual property, project reports, software/hardware interface illustrations, marketing collateral, PowerPoint presentations, programming guides, user guides, and application notes. Created key documentation such as Gallery Developer’s Guide and Gallery User’s Guide for Wind River Studio. Developed course content on Machine Learning with Python, Penetration Testing, Threat Hunting, Cryptography, and Systems Analysis.
Senior Design Consultant, Cloud Services at Dimension Data
December 31, 2011 - July 21, 2025Participated in client opportunity identification and qualification. Estimated project requirements and collaborated with resource managers. Created Proof of Concept for pre-sales presentations, demos, and discussions with technical and executive customers. Drove technology architecture and infrastructure design activities supporting robust technology solutions based on client requirements.
Senior Information Architect at Huawei Technologies India Pvt Ltd
April 1, 2011 - July 21, 2025Prepared course outlines, authoring templates, storyboards, exercises, simulations, and exams for learning projects. Designed and developed software tools like DocSentry for the Information Design team. Led full lifecycle of digital learning projects including needs analysis, design, development, implementation, and maintenance. Enhanced user experience by analyzing user needs and improving information flow, receiving a commendation for training on DITA framework and cloud computing.
Senior Member of Technical Staff at Broadcom Corp
March 31, 2010 - July 21, 2025Developed customized SharePoint applications integrating enterprise content management, indexing, personalization, workflows, and user access management. Assisted SoC verification teams with data capture and automated reporting. Improved communication by deploying SharePoint for document sharing, project tracking, and business process management. Designed learning materials using the ADDIE model to train staff on SharePoint. Streamlined information delivery by migrating company content to SharePoint and deploying Agile Engineering processes to improve customer satisfaction.
Senior Technical Writer at ST. Microelectronics
September 1, 2006 - July 21, 2025Authored data sheets, programming guides, user guides, application notes, and product briefs for microchips and chipset devices using DITA platform. Managed team of 5 information developers focusing on user-centered design and standards compliance. Implemented PERL-XML single-sourcing system to automate technical information production. Improved API quality by training engineers on Doxygen and deploying a collaboration wiki.
Senior Content Development Specialist at Skill-Up Technologies, Wind River Systems, Saankhya Labs
January 1, 2012 - PresentProvided instructional design and technical content development services to global IT companies. Developed intellectual property, project reports, illustrations for software/hardware interfaces, marketing collaterals, PowerPoint presentations, programming guides, user guides, and application notes. Created the Gallery Developer’s Guide and User’s Guide for Wind River Studio and developed content for courses on Machine Learning with Python, Penetration Testing, Threat Hunting, Cryptography, and Systems Analysis.
Senior Design Consultant, Cloud Services at Dimension Data
December 31, 2011 - July 21, 2025Participated in client opportunity identification and qualification. Estimated project skill requirements, collaborated with resource managers, and created Proof of Concept for pre-sales presentations and demonstrations. Drove technology architecture and infrastructure design activities to support robust technology solutions aligned with client requirements.
Senior Information Architect at Huawei Technologies India Pvt Ltd
April 1, 2011 - July 21, 2025Prepared course outlines, authoring templates, storyboards, exercises, practice simulations, and exams for learning projects. Designed and developed a software tool (DocSentry) for the Information Design team. Led full lifecycle of digital learning projects including needs analysis, design, development, implementation, evaluation, and maintenance. Enhanced user experience by researching user needs and data categorization. Delivered product information with standard tools for content management and visualization. Received commendation for training on DITA framework and cloud computing.
Senior Member of Technical Staff at Broadcom Corp
March 31, 2010 - July 21, 2025Developed customized SharePoint applications and integrated enterprise content management features. Assisted SoC verification team in data capture and report automation. Improved communication by deploying SharePoint for document sharing and project tracking. Created learning materials using ADDIE model to train staff on SharePoint. Streamlined company information by wiki onboarding and SharePoint migration, improving business and technical information delivery. Enhanced customer satisfaction through Agile Engineering processes.
Senior Technical Writer at ST. Microelectronics
September 1, 2006 - July 21, 2025Authored data sheets, programming guides, and user guides for microchips and chipset devices. Managed a team of five information developers, focusing on user-centered design and standards. Streamlined processes with PERL-XML single-sourcing system. Improved API documentation and engineering collaboration by training teams on Doxygen and deploying a wiki.
Education
Bachelor of Business Administration at Pondicherry University
January 1, 1995 - December 31, 1998Diploma at National Computing Center, UK
January 1, 1998 - December 31, 1999Bachelor of Business Administration at Pondicherry University
January 1, 1990 - December 31, 1993Diploma at National Computing Center, UK
January 1, 1993 - December 31, 1994Bachelor of Business Administration at Pondicherry University
January 1, 1990 - December 31, 1994Diploma at National Computing Center, UK
January 1, 1995 - December 31, 1996Bachelor of Business Administration at Pondicherry University
January 1, 0001 - December 31, 0001Diploma at National Computing Center, UK
January 1, 0001 - December 31, 0001Bachelor of Business Administration at Pondicherry University
January 1, 0000 - December 31, 0000Qualifications
MCSE – SharePoint
January 11, 2030 - July 21, 2025Digital Think Certification in PERL Programming
January 11, 2030 - July 21, 2025UNIX/Linux System Administration Certification
January 11, 2030 - July 21, 2025UNIX/Linux Network Services Certification
January 11, 2030 - July 21, 2025UNIX/Linux Security Certification
January 11, 2030 - July 21, 2025UNIX/Linux Shell Programming Certification
January 11, 2030 - July 21, 2025Perforce Server Admin Training
January 11, 2030 - July 21, 2025SharePoint Administration Training
January 11, 2030 - July 21, 2025Application Development Training
January 11, 2030 - July 21, 2025ISO-9001 Internal Auditor Training
January 11, 2030 - July 21, 2025CMMI Internal Auditor Training
January 11, 2030 - July 21, 2025Agile Software Development Training
January 11, 2030 - July 21, 2025Information Mapping & Architecture Training
January 11, 2030 - July 21, 2025MCSE – SharePoint & Digital Think
January 11, 2030 - July 21, 2025PERL Programming
January 11, 2030 - July 21, 2025UNIX/Linux System Administration
January 11, 2030 - July 21, 2025UNIX/Linux Network Services
January 11, 2030 - July 21, 2025UNIX/Linux Security
January 11, 2030 - July 21, 2025UNIX/Linux Shell Programming
January 11, 2030 - July 21, 2025Perforce Server Admin
January 11, 2030 - July 21, 2025SharePoint Administration
January 11, 2030 - July 21, 2025Application Development
January 11, 2030 - July 21, 2025ISO-9001
January 11, 2030 - July 21, 2025CMMI Internal Auditor
January 11, 2030 - July 21, 2025Agile Software Development
January 11, 2030 - July 21, 2025Information Mapping & Architecture
January 11, 2030 - July 21, 2025MCSE – SharePoint
January 1, 2007 - December 31, 2008Digital Think Certification
January 1, 2007 - December 31, 2008PERL Programming
January 1, 2004 - December 31, 2005UNIX/Linux System Administration
January 1, 2004 - December 31, 2005UNIX/Linux Network Services
January 1, 2004 - December 31, 2005UNIX/Linux Security
January 1, 2004 - December 31, 2005UNIX/Linux Shell Programming
January 1, 2004 - December 31, 2005MCSE – SharePoint
January 11, 2030 - July 21, 2025Digital Think Certification
January 11, 2030 - July 21, 2025PERL Programming Certification
January 11, 2030 - July 21, 2025UNIX/Linux System Administration Certification
January 11, 2030 - July 21, 2025UNIX/Linux Network Services Certification
January 11, 2030 - July 21, 2025UNIX/Linux Security Certification
January 11, 2030 - July 21, 2025UNIX/Linux Shell Programming Certification
January 11, 2030 - July 21, 2025Perforce Server Admin Training
January 11, 2030 - July 21, 2025SharePoint Administration Training
January 11, 2030 - July 21, 2025Application Development Training
January 11, 2030 - July 21, 2025ISO-9001 Training
January 11, 2030 - July 21, 2025CMMI Internal Auditor Training
January 11, 2030 - July 21, 2025Agile Software Development Training
January 11, 2030 - July 21, 2025Information Mapping & Architecture Training
January 11, 2030 - July 21, 2025MCSE – SharePoint & Digital Think Certifications
January 11, 2030 - July 21, 2025PERL Programming
January 11, 2030 - July 21, 2025UNIX/Linux System Administration
January 11, 2030 - July 21, 2025UNIX/Linux Network Services
January 11, 2030 - July 21, 2025UNIX/Linux Security
January 11, 2030 - July 21, 2025UNIX/Linux Shell Programming
January 11, 2030 - July 21, 2025Perforce Server Admin
January 11, 2030 - July 21, 2025SharePoint Administration
January 11, 2030 - July 21, 2025Application Development
January 11, 2030 - July 21, 2025ISO-9001
January 11, 2030 - July 21, 2025CMMI Internal Auditor
January 11, 2030 - July 21, 2025Agile Software Development
January 11, 2030 - July 21, 2025Information Mapping & Architecture
January 11, 2030 - July 21, 2025Industry Experience
Software & Internet, Computers & Electronics, Telecommunications, Professional Services, Education, Manufacturing
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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