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I am a versatile and results-driven professional with 8 years of experience in instructional design, operations management, publishing, and customer service. I enjoy developing engaging online courses and working collaboratively with subject matter experts to create effective learning materials. My skills include course development, team coordination, CRM systems, and content writing. I am recognized for strong communication, problem-solving, and organizational skills. I am passionate about contributing my expertise in a reputable and innovative organization that values growth and service excellence.…I am a versatile and results-driven professional with 8 years of experience in instructional design, operations management, publishing, and customer service. I enjoy developing engaging online courses and working collaboratively with subject matter experts to create effective learning materials. My skills include course development, team coordination, CRM systems, and content writing. I am recognized for strong communication, problem-solving, and organizational skills. I am passionate about contributing my expertise in a reputable and innovative organization that values growth and service excellence.

Christiana Akiishi

Instructional Designer, Copywriter, Content Creator

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I am a versatile and results-driven professional with 8 years of experience in instructional design, operations management, publishing, and customer service. I enjoy developing engaging online courses and working collaboratively with subject matter experts to create effective learning materials. My skills include course development, team coordination, CRM systems, and content writing. I am recognized for strong communication, problem-solving, and organizational skills. I am passionate about contributing my expertise in a reputable and innovative organization that values growth and service excellence.…I am a versatile and results-driven professional with 8 years of experience in instructional design, operations management, publishing, and customer service. I enjoy developing engaging online courses and working collaboratively with subject matter experts to create effective learning materials. My skills include course development, team coordination, CRM systems, and content writing. I am recognized for strong communication, problem-solving, and organizational skills. I am passionate about contributing my expertise in a reputable and innovative organization that values growth and service excellence.

Available to hire

I am a versatile and results-driven professional with 8 years of experience in instructional design, operations management, publishing, and customer service. I enjoy developing engaging online courses and working collaboratively with subject matter experts to create effective learning materials. My skills include course development, team coordination, CRM systems, and content writing.

I am recognized for strong communication, problem-solving, and organizational skills. I am passionate about contributing my expertise in a reputable and innovative organization that values growth and service excellence.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Associate Publisher (Remote) at Alison, Dublin, Ireland

January 1, 2022 - Present

Developed and structured online courses with subject matter experts (SMEs). Converted educational content into accessible digital learning formats. Created course manuals and materials for teachers and professionals. Ensured content quality, consistency, and alignment with platform standards.

Instructional Designer at Flexisaf Edusoft, Abuja, Nigeria

December 31, 2022 - July 22, 2025

Designed and developed interactive online courses and assessments. Created clear and engaging content aligned with learning objectives. Worked with SMEs to ensure content accuracy and relevance. Contributed to course promotion through compelling written content.

Operations Manager at Camidoose Beauty Plus, Lagos, Nigeria

December 31, 2021 - July 22, 2025

Supervised daily salon operations, ensuring service quality and client satisfaction. Managed staff scheduling, training, and performance monitoring. Handled inventory management, stock control, and vendor coordination. Oversaw client bookings, payment processing, and issue resolution. Promoted services to boost sales and maintained accurate financial records.

Customer Service Specialist at Fordepro Entertainment, Nigeria

December 31, 2018 - July 22, 2025

Delivered support via phone, email, and chat to resolve customer inquiries. Handled complaints professionally with empathy and timely follow-up. Maintained accurate records in CRM systems for issue tracking. Collaborated with internal teams to improve service delivery.