Available to hire
I am a detailed-oriented individual with over three years of working experience alongside extracurricular activities. My goal is to work in a multinational organization where I can apply my skills in team leadership and strategic planning to foster positive brand perception and media stakeholder engagement. I am devoted to achieving measurable outcomes and enhancing organizational prosperity through consistent performance and effective strategic planning.
I am passionate about delivering personalized client consultations and ensuring operational excellence in communication. I enjoy collaborating with diverse teams and managing social media and customer engagement to support a cohesive brand message. I am always eager to learn and grow in a dynamic work environment.
Experience Level
Language
Bengali
Fluent
English
Fluent
Hindi
Advanced
Work Experience
Management Trainee at POWER IDEAS
January 31, 2025 - July 24, 2025Provided personalized consultations in native English, offering expert knowledge on solar systems and addressing individual concerns with strategic, client-specific solutions. Maintained operational excellence by managing multi-channel communication including inbound calls, email correspondence, and proposal development, while ensuring prompt and professional client support. Identified areas of inefficiency and suggested improvements in productivity. Attended monthly training sessions and drafted training manuals as well as monthly performance data. Oversaw social media operations to ensure cohesive brand communication and active customer engagement while coordinating content schedules in collaboration with the PR team.
Community Management Executive at CARNESIA
April 30, 2023 - July 24, 2025Actively managed customer interactions across platforms such as Facebook, Instagram, and the company’s online community, ensuring prompt, personalized, and effective communication. Developed campaign-specific content writing and partnership materials, leveraging strong product research skills to deliver accurate, engaging, and brand-aligned messaging. Maintained consistent communication with the procurement, PR, QC team, and marketing department to ensure smooth and efficient daily operations.
Management Trainee at Power Ideas
January 31, 2025 - July 24, 2025Provided personalized consultations in native English, offering expert knowledge on solar systems and addressing individual concerns with strategic, client-specific solutions. Maintained operational excellence by managing multi-channel communication, including inbound calls, email correspondence, and proposal development, ensuring prompt and professional client support. Identified areas of inefficiency and suggested productivity improvements. Attended monthly training sessions and drafted training manuals and monthly performance data. Oversaw social media operations to ensure cohesive brand communication and active customer engagement while coordinating content schedules with the PR team.
Community Management Executive at Carnesia
April 30, 2023 - July 24, 2025Actively managed customer interactions across platforms such as Facebook, Instagram, and the company’s online community, ensuring prompt, personalized, and effective communication. Developed campaign-specific content writing and partnership materials by leveraging strong product research skills to produce accurate, engaging, and brand-aligned messaging. Maintained consistent communication with procurement, PR, QC teams, and marketing department to ensure smooth and efficient daily operations.
Education
Masters For Professionals Management Information Systems (MPMIS) at Dhaka University
January 1, 2024 - December 31, 2024Bachelor of Business Administration at University of Liberal Arts Bangladesh
January 1, 2023 - December 31, 2023Higher Secondary Certificate at Mohammadpur Model School and College
January 1, 2018 - December 31, 2018Secondary School Certificate at Mohammadpur Model School and College
January 1, 2016 - December 31, 2016Bachelor of Business Administration at University of Liberal Arts Bangladesh
January 1, 2020 - December 31, 2023Higher Secondary Certificate at Mohammadpur Model School and College
January 1, 2018 - December 31, 2018Secondary School Certificate at Mohammadpur Model School and College
January 1, 2016 - December 31, 2016Qualifications
BEST EMPLOYEE
July 24, 2023 - July 24, 2026• Recognized as the Best Performer of the Month for July and August 2023 at Power Ideas’s Annual Award for exceptional initiatives that has an impact on the organization
Best Performer of the Month Award
July 1, 2023 - August 31, 2023Recognition from Grameenphone Academy
November 1, 2022 - November 30, 2022Chief Leader at World Academy for the Future of Women Leadership Program
January 11, 2030 - July 24, 20251st Place in Jatio Shikkha Shaptah District-level Competition
January 11, 2030 - July 24, 2025Industry Experience
Energy & Utilities, Consumer Goods, Professional Services, Media & Entertainment, Non-Profit Organization
Experience Level
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