Hi, I'm Kavya Bhatnagar, a Social Media Content & Brand Strategist with four years of experience helping Canadian and Indian B2B and B2C brands. I boosted engagement by 200% across campaigns, built a consistent brand voice, and led multi-platform initiatives. I’m excited to drive organic growth and digital innovation for leading Indian brands and am open to market-aligned opportunities, including relocating to Mumbai from Toronto. My work blends audience insight with creative storytelling—transforming analytics into messaging and tone, collaborating with cross-functional teams, and delivering measurable results. I’m looking for roles where I can scale brands, strengthen voice, and craft compelling digital narratives.

Kavya Bhatnagar

Hi, I'm Kavya Bhatnagar, a Social Media Content & Brand Strategist with four years of experience helping Canadian and Indian B2B and B2C brands. I boosted engagement by 200% across campaigns, built a consistent brand voice, and led multi-platform initiatives. I’m excited to drive organic growth and digital innovation for leading Indian brands and am open to market-aligned opportunities, including relocating to Mumbai from Toronto. My work blends audience insight with creative storytelling—transforming analytics into messaging and tone, collaborating with cross-functional teams, and delivering measurable results. I’m looking for roles where I can scale brands, strengthen voice, and craft compelling digital narratives.

Available to hire

Hi, I’m Kavya Bhatnagar, a Social Media Content & Brand Strategist with four years of experience helping Canadian and Indian B2B and B2C brands. I boosted engagement by 200% across campaigns, built a consistent brand voice, and led multi-platform initiatives. I’m excited to drive organic growth and digital innovation for leading Indian brands and am open to market-aligned opportunities, including relocating to Mumbai from Toronto.

My work blends audience insight with creative storytelling—transforming analytics into messaging and tone, collaborating with cross-functional teams, and delivering measurable results. I’m looking for roles where I can scale brands, strengthen voice, and craft compelling digital narratives.

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Work Experience

Digital Content Specialist at SKYJACK INC.
January 1, 2023 - Present
Created multi-platform content (visual + written) for brand, recruitment, and product lines. Implemented a new analytics system that helped grow average post engagement from 0.9% to 3.1% and increase saves/shares by approximately 2x. Introduced UGC workflows and real-time content triggers to scale social proof for Skyjack’s field-based user base. Achieved over 10,000 new followers organically, with top posts reaching over 18,000 users. Produced content assets across web and social marketing channels. Utilized SEO best practices to enhance program visibility and organic growth. Analyzed social media data and suggested optimizations for content performance.
Content Moderator at Majorel, Canada
December 31, 2022 - July 25, 2025
Monitored and reviewed over 500 pieces of user-generated content daily across social platforms, maintaining over 98% policy compliance. Flagged and resolved 85% of reported cases within 24 hours to minimize user disruption and maintain platform trust. Contributed to a team-wide productivity increase of approximately 22% through improved tag accuracy and issue prioritization. Collaborated with QA teams to maintain a 99.1% accuracy score on moderation audits.
Social Media Manager at DigitalBuzz Agency, Mumbai, India
May 31, 2021 - July 25, 2025
Planned and executed over 110 posts across 6 brands in beauty, real estate, and fitness. Led organic growth strategy for a salon brand, increasing followers from 100 to 470 in 2 months. Increased engagement on Shapoorji Pallonji Realty’s social posts by 2.3x, positioning luxury with emotional depth. Developed brand voice and content systems to reduce internal planning time by 60%.
Marketing and Communications Co-Ordinator at Rehani’s Kitchen, India
June 30, 2020 - July 25, 2025
Developed marketing action plans for print, web, technology, events, and social networking initiatives. Wrote product stories and digital copy that led to selling out 48 meal kits in 10 days organically. Built a strong Instagram presence with an 8.1% engagement rate and 25+ saves on launch visuals. Designed buyer nurturing flows via DMs and WhatsApp, achieving a 39% response rate and 11 repeat customers in the first month. Ensured branding consistency across all communications.
Customer Service Representative at Apple Inc, Canada
January 31, 2025 - July 25, 2025
Demonstrated excellent communication skills resolving product and consumer complaints. Stayed proactive in updating knowledge on Apple products, services, purchase options, and sales processes. Supported store peers by sharing product knowledge and assisting with ownership opportunities.
Student Experience Ambassador (Marketing) at Conestoga Students’ Inc, Canada
August 31, 2022 - July 25, 2025
Represented CSI at over 15 campus-wide events, increasing student participation by 40% YoY. Created engaging content that boosted Instagram engagement by 2.2x. Developed clear presentations and reports for leadership and contributed to internal newsletter design. Increased student inquiries and service utilization by 25% via targeted outreach. Managed Instagram scheduling and approvals, aiding steady follower growth.
Social Media and Digital Marketing Manager at SKYJACK INC
December 1, 2025 - December 1, 2025
Led cross-region content campaigns for Skyjack, a global B2B equipment leader, with clients in over 40 countries and ~CAD 10B revenue. Developed brand, recruitment, and product content strategies across platforms, translating audience insights into messaging and tone. Increased post engagement from 0.9% to 3.1% and grew follower base by 10k+ organically; best post reached 18k+ users. Interpreted analytics to improve performance across LinkedIn, Instagram, Facebook, Twitter, and Threads; collaborated with regional and global leadership and creative teams to align storytelling with business objectives.
Content Moderator at Majorel
December 1, 2022 - December 1, 2022
Monitored and reviewed 500+ pieces of user-generated content daily across social platforms, maintaining 98%+ policy compliance. Flagged and resolved 85% of reported cases within 24 hours, minimizing disruption and maximizing platform trust. Contributed to a team-wide productivity increase of ~22% through improved tag accuracy and issue prioritization.
Social Media Strategist at DigitalBuzz Agency
May 1, 2021 - May 1, 2021
Planned and executed 110+ posts across 6 brands in beauty, real estate, and fitness. Led organic growth for a salon brand from 100 to 470 followers in 2 months. Refined audience segmentation and cultural trend mapping for Shapoorji Pallonji Realty to strengthen luxury positioning. Created modular messaging frameworks for multi-brand consistency and efficiency, and conducted audience analysis for authentic real estate and beauty brand positioning.
Marketing and Communications Intern at Rehani's Kitchen
June 1, 2020 - June 1, 2020
Developed marketing action plans across print, web, technology, events, and social initiatives. Wrote product stories and digital copy that sold out 48 meal kits in 10 days. Built a sticky Instagram presence with an 8.1% engagement rate and 25+ saves on launch visuals. Designed buyer nurturing flows via DMs and WhatsApp, achieving a 39% response rate and 11 repeat customers in the first month.
Customer Experience Specialist at Apple Inc
January 1, 2025 - January 1, 2025
Resolved product and consumer complaints with clear communication. Stayed up-to-date on Apple’s products, services, and sales processes. Shared knowledge with peers to support product/service offerings and ownership opportunities.
Marketing and Events Associate at Conestoga Students’ Inc
August 1, 2022 - August 1, 2022
Represented CSI across 15+ campus-wide events, increasing student participation by 40% YoY. Published content that boosted engagement across Instagram stories and event posts by 2.2x. Developed a content matrix linking brand pillars to channels, enhancing narrative consistency. Increased inquiries and service usage during welcome season by 25%. Managed day-to-day Instagram scheduling and post approvals, contributing to ~10% follower growth in under 6 months.

Education

Post Graduate Diploma at Conestoga College, Ontario, Canada
January 1, 2020 - December 31, 2022
BBA at Narsee Monjee College of Commerce and Economics, Mumbai, India
January 1, 2017 - December 31, 2020
PGDM Strategic Marketing Communications at Conestoga College
January 1, 2020 - December 31, 2022
Bachelor’s in Management Studies (Marketing) at Narsee Monjee College of Commerce and Economics
January 1, 2017 - December 31, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Real Estate & Construction, Retail, Travel & Hospitality, Software & Internet, Education